Ruby, Your Comments Sadden me horribly. 1st off, we live in a Middle Class Neighborhood, Not a "Very Poor Neighborhood" as you called it. So, are Only Rich People allowed to use the Service? We live in a Loving & Caring neighborhood where everyone looks out for each other, including my Guests. 2ndly, SMOKING IS PERMITTED, It's all over my Listing. I mention is several times in my Listing. You must know this because you booked your room 8 months in advance, which gave you plenty of time to read my listing several times over. The comment about our outdoor ashtray you made, "Very dirty ashtray by the spa", I don't even understand that. Yes, it had some sand in it they blew over from the petting zoo. I'm very sorry that you didn't find our "Tiny-Farm" Fancy Dancy enough for you. We never claimed to be a TRUMP HOTEL or the CARLTON. We are a small family ran Petting Zoo/B&B, Most people love it. The Rustic look is intentional. We are very upfront & Honest about everything we offer in our listing and because of that, I am very disappointed in your review. If, it wasn't your cup of tea, you should of said something to us. Instead you are trying to hurt us with an UNFAIR REVIEW. We never Claimed to be a Fancy Hotel, even though you were given a Beautiful Nice Clean Room with a Soft Comfy Queen Bed and were Served a Hot fresh Breakfast in the morning. That's more than most Hotels and B&B's do around here. Why didn't you talk about how Clean everything was or the Great Customer Service we gave you? No, instead you Focused in on what you thought the value of the neighborhood was and 1 dirty outside ashtray. Does that sound like a fair Review to you? Hmmmm? I wish you the best Ruby.