So far my worst experience on Airbnb. Natalija was unpleasant from the beginning to the very end. First, she asked me to cancel the reservation without any fees 4 days before her arrival, just because I couldn't welcome her earlier as she wanted. I care about your concerns but please understand that if it might be more comfortable for you to come earlier or drop off your luggage in the flat, it is not for my previous guests who were leaving the same day. I don't think you would have appreciated if other people dropped off their luggage when you were there. So I just sadly couldn't accept that. As it was inconvenient for her, Natalija started threatening me, as I quote here : "Can we come to some sort of agreement or do yo prefer for me to uphold this booking and then leave a review?".
I could have done my best to make it a perfect stay, but I already knew that she would leave me a bad review anyway. During the stay, she tried to obtain a refund at any cost, even if implied lies from her. She invented the presence of a cat and couldn't prove it when Airbnb asked for it. I never had any cat and I doubt that it would be able to jump to the third floor. About the part mentionning other issues, it took her more than 24 hours to notify me, neither the person who welcome her or my cleaning crew saw that. Even if it was true, as she never told me about that, I couldn't do anything to solve it.
About the bed in the living-room, some of my guest prefer it there as the second bedroom might be small and hot during summer (and some others prefer it in the bedroom). It could have been perfectly possible to move it during the check-in, but she did not make any complaint about it at that moment.
When you say that I'm not convenient Natalija, please consider that there is conditiions, and cancellation policy that you have read and accepted and I sadly just can't submit to yours just to please you. (Saying that is also really ironic when you delayed your arrival time by 3 hours, just a few minutes before coming.)
I still hope that you enjoyed your time in Paris.