1 salle de bain
1 salle de bain
Vous pouvez entrer dans les lieux avec une boîte à clé sécurisée.
Only 4 miles to US Bank stadium! Entire basement including 3 large bedrooms and a bathroom with tile shower
Télévision par câble
1 lit queen size
2 lits simples
1 lit simple
Ne convient pas aux bébés (moins de 2 ans)
Heure d'arrivée entre 16:00 et 22:00 et départ avant 13:00
Arrivée autonome avec boîte à clé sécurisée
Large porte vers l'entrée du logement
The house is huge. Most facilities were great. Nice beds, Good shower and good heating throughout the house. The location is great, downtown is a 15 min drive. The host is friendly and helpful. The host was still renovating the house when we were there. That's why we only stayed …
The place was horrible, the mattress had yellow stains, the backyard is full of trash just like the balcony, the place had two speakers full of cigarette ashes and there were cigarette butts in the floor, the bathroom had stains in the toilet, all the places was smelling like cig…
Réponse de Kiel :
Thank you for your review and honesty. The only way we can improve is through your feedback. Firstly, I do want to apologize for the experience you had. I will carefully look over your constructive criticism and see what improvements we can make for our future guests. To answer some of your questions. We do hire professionals to clean the house. You mentioned there were cigarette buts outside. We do not allow smoking and while we are not there in person to enforce this, we can only hope guests do follow this house rules. In the meantime, I'll be sure our cleaning services we hire pay more attention to this issue as well as giving more attention to the outside of the home. You were issued a partial refund for your stay. Again we do apologize for the inconveniences you had felt while staying in our home. I cannot help about the comments of your Uber driver, that is out of my power. However, your criticism on the home itself and the issues you had mentioned, I can look into and will do my best to make the improvements for our next guests. Thank you!
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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