Dear Wing, thank you very for staying in my flat and for your comments.
I need to clarify that the laundry is done by a company in industrial machines. This is supposed to supply a better experiences for your guests. If you found any problem, I would like to know. I am asking Renata (our co-host) to send to you the receipts from the laundry, as a prove that we informed you correctly upon your reservation. Besides the laundry, we hire a cleaning lady by R$ 150 / check in to make a perfect and deep cleaning of the interior of the flat.
Again, it will be very useful for us to listen from you if you found issues with the cleaning.
Best Regards ,