Hi Marco, I’m so sorry to read your review.
The apartment is located just 15 minutes walking from the old town in a very quiet and safe area, the metro station is less than 1 minutes walking from the apartment and in 3/4 stops (less than 10 minutes) you arrive to the most important areas of the city.
I think 3 stars are too less for our location and our house. When a guest stay in our apartment has everything he may need, like a fresh bottle of water in the fridge, tea, sugar and coffee also we provide towels, bed line, shampoo, soaps, toilet paper, kitchen paper, free maps etc etc everything free of charge! Any time the guests need, I’m available to give informations, suggestions and any kind of help and with you and your friend was the same.