Thank you for visiting our cottage, Jeanne. We are happy that it met your expectations.
And thank you for your additional feedback.
As for the steps leading to the dock, yes, they are steep and this is shown in our photos. We will be sure to add a description about the road access for those who are not comfortable using the steps.
We are sorry that you misunderstood our booking policy stating we charge per person after the first two people. We do have this information listed twice on the site and also in our introduction letter. Plus, you are required by Airbnb to put in the number of guests which would have alerted you to the correct booking payment.
All this said, we are looking at ways to even better communicate our policy so it is crystal clear.
We hope your future bookings go well.