Thank you for your comments, they are always very precious but some things you wrote are not entirely true.
The apartment is not for noisy nieite, is on the first floor of a very quiet and quiet condominium, only one window overlooks the street, to tell the truth it has double glazing and you can not hear any noise.
For the cleaning of the apartment, this is cleaned by a professional company that carries laundry washed with industrial products sealed with plastic. however we will verify.
Finally, he described that he had communication problems to check in during his trip, which I think is not true because we felt 4 times when you were in Florence for updates on his arrival in Milan, he even sent his train ticket with the arrival time at the central station of Milan, at 7:15 pm exactly, also we had already heard the day before.