POINTS FORTS DU LOGEMENT
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec une boîte à clé sécurisée.
Hospitalité unique4 recent guests said this host offered outstanding hospitality.
Idéalement situé100 % des voyageurs récents ont attribué 5 étoiles à l'emplacement de ce logement.
Treat yourself to a modern getaway in a Stratus Suite at the heart of trendy Pilsen! Enjoy the comforts and privacy of a light, airy apartment near the chicest galleries and gourmet cuisine.
Espace de travail pour ordinateur portable
Fer à repasser
1 lit queen size
1 canapé, 1 matelas pneumatique
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 16:00 et 23:00
Départ avant 11:00
Arrivée autonome avec boîte à clé sécurisée
I was the first guest to this apartment. The apartment was newly furnished, probably specifically to start Airbnb listing. The first day is a journey of testing out amenities and figuring out what’s not working. The gas stove didn’t work. There was no microwave or water kettle…
Réponse de Cloud9 :
We strive to provide a pleasant stay and do everything in our human power to attend to any unexpected issues in a timely manner as well as keeping up the unit as it is described in the listing. To clarify, in our property listing we DO NOT mention we provide microwave or water kettle, however, these 2 items were provided to our guest as a response from our team to accommodate the gas stove situation and as we were waiting for technician to revise gas stove issue. The notification of gas stove issue came in late night Friday evening, technician was able to take care of it the following day. TV App issue was solved in a minute just needed to re-enter passcode that was provided immediately (technology sometimes logs you out, it’s going to happen) There was never an issue with the sewage. The building management was running a preventive maintanace job throughout the whole building, therefore we asked the guest if it was ok for the plumber to get in the unit since she was out, we also advise our guest that we would send one of our employees to accompany him for security of our guest privacy and belongings.
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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