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Procédure d'arrivée irréprochable100 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
This is a superb high quality private, quiet and neat room with a double size bed that can comfortably accommodate 2 guests to sleep on for their short or long stay.
Parking gratuit sur place
Équipements de base
1 lit double
Ne convient pas aux enfants (0-12 ans)
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 12:00 et 14:00
Départ avant 12:00
We had a great stay at Kenny’s place. He made us feel very welcomed. He even picked me up from the bus station on my arrival. He also accommodated us for one more night very last minute after we had missed our bus back home. I would definitely stay here again if I visit Glasgow a…
We had a poor experience unfortunately. My friend and I are full grown men and booked this listing because it clearly stated 2 beds. We arrived to a single full sized bed. Despite acknowledging the inaccurate posting Kenny refused to refund the remaining 2 nights. We involved Ai…
Réponse de Kenny :
I am sorry that Tom had a poor experience, but I have to refer Tom back to the main page where it clearly states that it is a double bed in the room, with sleep only facilities. However Tom used the items of clothing that were in the cupboard as well as another guest's towel that was in the bathroom. Tom did not discuss his concerns with me at the time despite me staying up late past 11:30pm close to midnight to check him in as a goodwill gesture. The issue could have been resolved ,but in Tom's decision to leave the apartment and his failure to speak to me but rather sent a text.The apartment location is accurate and most guests check the location and transport beforehand and do not have any problem with the distance from the city centre which is just 10minutes drive from the (Website hidden by Airbnb) there was a lack of etiquette and a lack of awareness of how to engage with the host and those sharing the apartment. I do hope Tom will take these comments on board as he too seems to be a novice to the art of communication when travelling abroad. I wish Tom all the best with his travels.
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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