I’m sorry you were so disappointed if you had called us we could have solved your issues.
Both showers do work. I appreciate that they are stiff but they do work. We had guests staying before you and after and didn’t have any complaints. In fact you are our first bad review. Our previous guests even left flowers and a beautifully written thank you card.
Regarding there only being 2 items of food in the fridge I’m not sure what you expected but nowhere in our listing does it say that we cater for guests. It is self catering. Had you asked before your arrival (as you did about the provision of shampoo and other personal items) I would have told you. I will however make sure that any out of date food is discarded, but as this is our own flat that we stay in at times (and which is the point of Airbnb) this should not be an issue because as I’ve previously stated the flat is not catered for.
As for the white ring on the washing up bowl I am sorry, it is clean, just marked. We will purchase another.
I suggest that you double check any of your future bookings with Airbnb to ensure that your more specific needs are met so as to avoid any disappointment.