POINTS FORTS DU LOGEMENT
Idéalement situé100 % des voyageurs récents ont attribué 5 étoiles à l'emplacement de ce logement.
Procédure d'arrivée irréprochable100 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec une serrure connectée.
Gated Private suite off our main home with side yard great for bbq
Walking distance to famous Kailua Beach
Kitchenette with microwave and toaster and small refrigerator.
Parking gratuit sur place
Télévision par câble
Espace de travail pour ordinateur portable
Fer à repasser
1 lit queen size
Ne convient pas aux animaux
Pas de fête ni de soirée
Heure d'arrivée flexible
Départ avant 12:00
Arrivée autonome avec serrure connectée
Accès à l'entrée bien éclairé
Accès plat à la porte d'entrée
Spartan accommodations, but that is not a drawback if one intends to spend most of one’s time exploring. Scrupulously clean. Excellent bed, bed clothes, and towels. Pleasant and helpful hosts. Good location: convenient to Kailua town and 0.5 mile from world-class beach. Light coo…
Unfortunately, I felt that this rental was disappointing. There is no AC in the unit, and at checkin the doors and windows were closed - was far hotter inside the apartment than outside. The high humidity in the unit seemed to give it a mildewy smell and I counted two larger bugs…
Réponse de Douglas :
We are sorry that our place did not meet your expectations. We would want to clarify a couple of things that you are pointed out: 1’. The unit is advertised as not having an AC, so we are surprised that you this is something that you raised in your comment as you should have expected this. 2. You are the first guest that commented about the smell of the room, having a mildew smell, most of their comment is that the room is very clean. We take pride ensuring the place is clean and to standards that are above acceptable since we travel as well. We had a couple of neighbors and friends check it out and no one could figure out the smell you mentioned in your comment. 3. The room is a plain vanilla room. When you checked in, we mentioned to you several times to let us know if you needed anything. If needed a desk, we could have accommodated your request. It would be easy to switch out the arm chair with a desk and a chair. We just do not want to put too much in the room to give the guest space to move around. As with the bugs, we would want to say this is not true since we would bomb the room every month, the most you will get is either a mosquito, a fly or ant. Being in Hawaii, we do have tons of geckos( lizards) hence they are very efficient in taking the bugs out. If there is a couple that got in, our apologies, but this is Hawai’i, it is a tropical place just like we encountered bugs in Costa Rica and Tahiti. 4. The dogs - yes, we agree with you that the dogs could be annoying. The dog that barks at 5am is actually the dog 2 houses down as it barks every time someone walks in front of their house. This is the daily nuisances you will encounter living in a residential home and not a hotel. 5. Again, our apologies if you felt that you were not welcome. We actually just saw you two times during your stay, when you arrived, and the morning you were leaving for work. We said good morning and asked you if everything was good, and you said yes. We try to stay out of the way of our guests as we would want to give them their privacy which is why we appreciate it when guests would be upfront with us during their stay so we can address it immediately instead of finding out after the fact. Hawaii is expensive and this season is considered as a peak season, staying in a hotel this time of the year will cost you between $280 - $320 a night plus taxes, which is why AirBnB would be a more cost effective way to go specially if you just need a place to sleep. As with the cleaning fee, is set for either 3 days or a month, if there is a way for us to change that we would but there is no option provided by AirBnB. We hope this clarifies your comments and a helpful advise is for you to let the host(s) know of your concerns during your stay, as most hosts would want to make guests happy during their stay. Mahalo!
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