Many thanks for your feedback, but there are a few things you have said that we must clear up. We try hard to ensure that everyone has a pleasant stay at our accommodation, so we are very sorry that your experience has not been a positive one.
To begin with - there are not 30 permanent residents in the accommodation. This is a 7 bedroom property, and there are approximately 20 residents at any one time.
The bedrooms are arranged in different sizes - ranging from a bedroom for 2 people up to a maximum of a bedroom for 6. Indeed, there is only one bedroom which is laid out in a dorm-style for 6 people.
There are also 3 large bathrooms - not 2, and all cleaning products including washing powder for clothes, and toilet rolls are included free of charge. There are also no additional fees for long term residents (such as energy, water, heating or Wifi).
There is a permanent accommodation manager who lives in the property and if you had found any area to be in any way dirty, we would have hoped that you would have reported it immediately to the manager, and not just accepted it. A dirty environment is inexcusable!
Again, our response above does not excuse the fact that your stay was not enjoyable and we can only apologise sincerely for this. We wish you the very best of luck with your future travels.