Esteban, you did not include yourself in the original reservation, and were not there to listen to the explanation I to the other guests about electricity usage and how we manage it. The guests who accessed the house mentioned to me that they had not read our policies. In our polies it is clearly stated that we charge amd extra 10 dollar in total for pets because of the extra cleaning required. We do not accept credicard payments because of the fact that reservations are payed directly through airbnb. There were two extra guest that were not mentioned in the original reservation. When I tried to charge the fee required for extra guests, the guests
became unhappy. When I told them that I would charge the extra fees through airbnb, one of the guest asked me if it would be possible for them to pay me directly, as they did not want to add the charges to your creditcard. When I mentioned to them that I do not accept crditcard payments, they told me they wanted to pay in cash and that they would get the amount toguether. In your comment you only mentioned the pet fee, not that you brought two extra guest that had not been included in your reservation. This is how it happende Mr. Brown, you just didnt see it happening.