POINTS FORTS DU LOGEMENT
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec une serrure connectée.
Great 2 bedroom/1 bath apartment in charming Art Deco building with parking. Located just 2 blocks from the beach. We are located right across the beautiful North Shore beach in Miami Beach which offers an amazing white sandy beach and fewer crowds.
Parking gratuit sur place
Télévision par câble
Espace de travail pour ordinateur portable
Fer à repasser
1 lit double, 2 lits simples
2 lits doubles
2 canapés convertibles
L'entrée dans les lieux se fait à partir de 15:00
Départ avant 11:00
Arrivée autonome avec serrure connectée
Nous avons vraiment été très déçu de la qualité de service qu'offre l'appartement. Quand nous sommes rentrés dans l'appartement, nous avons très surpris par l'odeur désagréable de moisi et d'humidité dans celui-ci. D'ailleurs même les matelas sont imprégnés de cette odeur !!! Dan…
Réponse de Carmen :
While there were some legitimate maintenance issues (missing light bulbs and dusty AC filter) these were items that a simple call to us while the guest was there, could have been resolved immediately. The guest never once notified us that there were any issues at the apartment. Instead she left an unfavorable review here. Hosts are people just like anyone else and we do make mistakes, but believe me that if someone calls me to point out any maintenance issues, I am quick to resolve them. I wished that this guest would have contacted me while she was still at the property and given me the opportunity to address her concerns. Folks, we are here to help you - please do not wait until you check out to let us know if something is not OK. Our main priority is for our guests to feel at home and enjoy themselves.
We were 4 adults and 1 toddler. The second bedroom has only one bed but it was described as having 2 full beds. The first bedroom has no doors so whoever stays in that room (with three beds) has no privacy as the door is open to the kitchen. The fan in that bigger room was not wo…
Réponse de Carmen :
Hi folks...I'm not sure why there was any confusion from these guests on room doors and number of beds. There certainly is a pocket door in the master bedroom and one has 100% full privacy...Perhaps this group did not know how to use a pocket door's simple mechanism or simply they were not aware of the fact that a pocket door is hidden inside the wall and one must pull the door's lever to pull the door out of its pocket ( a simple call to us would have solved this issue right away!). The description of the property also accurately describes the total number of beds (4 beds total) as well as their sizes: 2 Full beds and 2 twin beds plus it also offers 2 futons in the living area (the allow up to 6 guests at this location). If there were any type of issue of cleanliness or pests (this is Florida after all!), again, a simple call to us would have alerted us and we would have sent the housekeeper and/or exterminator immediately to the property to solve any possible issues. Our goal is provide the best possible experience to our guests and if there is something off when you arrive at our property, you must alert your host right away so that we can have the opportunity to resolve any maintenance issues!
Love to share my beautiful city. Miami has so much to offer from its amazing beaches and great weather all year round, to its rocking nightlife scene, to its many world class festivals such as the Art Basel, Food and Wine, Music Conference, International Boat name a few!
Carmen soutient l'engagement en faveur du minimum vitalLes personnes qui nettoient le logement de cet hôte perçoivent un salaire décent. En savoir plus
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