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SANGALLO Mini Loft perfect for couples!

Profil utilisateur de Andrea
Andrea

SANGALLO Mini Loft perfect for couples!

2 voyageurs
Studio
1 lit
1 salle de bain
2 voyageurs
Studio
1 lit
1 salle de bain

Stylish Studio Flat located in the area of San Lorenzo. It has been completely refurbished and comes with stylish furnitures, WiFi, air conditioning,, microwave. . Very quiet and close to major attractions. Perfect for couples.

Équipements

Cuisine
Wi-Fi
Cintres
Lave-linge
Fer à repasser
Espace de travail pour ordinateur portable

Couchages

Espaces communs
1 lit double

Règlement intérieur

Non fumeur
Pas d'animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 14:00 et 19:00
Départ avant 10:00

Disponibilité

6 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Adriana
Adriana
octobre 2018
Great place in an amazing location. Very spacious for two people, a short walk to the duomo and with great cafes around the corner
Profil utilisateur de Arun
Arun
octobre 2018
Excellent location! Great spot, highly recommend.
Profil utilisateur de Jorge
Jorge
octobre 2018
Very good location but not elevator to 3 rd foot
Profil utilisateur de Aozi
Aozi
septembre 2018
Location is great. if you don’t mind to climb stairs, Yes it is the good choice in Florance
Profil utilisateur de 鈺珊
鈺珊
septembre 2018
優點:雖然不是房東說的距離車站5分鐘(至少10-15分鐘),但距各景點都近,附近機能也相當方便。公寓非常寬敞,網路穩定,冷氣、浴室蓮蓬頭皆強而有力。 缺點:廚具沾滿油漬,提供吹風機的插座並不符合歐規,公寓燈全打上了還是很昏暗。另外,我們清楚房東有明確規定入住時間是下午2-7點,但當天火車嚴重誤點,在這種非抗力因素下我們約晚上7點10分抵達車站,拖著行李、我們快步還是花了15分鐘到達,房東毫無憐憫、執意要收20歐延遲入住的費用,說是要支付他員工超時工作的薪水,還說不過是一筆小錢,這種回應態度讓我們不是很開心。房東派來的人唯一提供的協助就是幫我們提行李上樓,…
Profil utilisateur de Frank
Réponse de Frank :
Dear Guest, I'm sorry to read that your feedback is biased and unfair. You are upset because we have asked you to pay what was due and clearly highlighted on the property description. As you confirmed on the review you were well aware that the check-in time is between 2pm-7pm. After 7pm, with a 24h notice, we can arrange a late check-in at an extra cost of €20, which is a reasonable request for working off office hours. I understand that the delay of the train was not your fault but I hope we all agree that it was not our fault either. And you know that we are not talking about 10 minutes as you incorrectly reported on your review but 1 hour. Then due to huge language barriers upon arrival it was impossible to explain how things work in the apartment, nonetheless I have replied to every of your messages in the best way I could, also to messages sent very late in the night where you were asking if you could use the dish soap in the washing machine...
septembre 2018
Profil utilisateur de Steph
Steph
septembre 2018
I was the first guest to stay in this apartment, and I’d say overall it’s a pretty good place and I’d stay here again. The location is convenient to both the train station and exploring around the city and seeing all the sights. It’s comfortable, has a washer, and the AC and WiFi…
Profil utilisateur de Frank
Réponse de Frank :
Dear Steph, thanks for your feedback, as first guest is really important to us. I just want to correct a few things you have mentioned. In particular in regards to the description of the apartment. There is no issue with power in the apartment, but in Italy there is a power limit and if too many devices are used at the same time once the limit is reached, the power will go off. This applies to EVERY apartment in Italy, it's just how it works. When you told me about the discrepancies in the property description I did show you that on Airbnb everything looked good and all the amenities were described correctly (the television will be delivered anytime soon but it's NOT on the amenities list for the time being) as well as the layout of the apartment which is anyway clear by the photos and the name of the listing (loft). The microwave is plugged properly and after your suggestion we have adjusted the legs of the washing machine which is now in balance and not shaking anymore during the spin. In regards to communication we use a virtual concierge system which so far has received very positive feedback and makes our job of managing several properties on multiple platforms much easier. Anyway, as you mentioned, I always replied also on Airbnb. I have noted all the small things we can improve and thanks again for this.
septembre 2018

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Hôte : Andrea

Florence, ItalieMembre depuis juin 2016
Profil utilisateur de Andrea
406 commentaires
Vérifié
In the holiday business for many years with apartments also in Central London, our company strives to make our properties the most accommodating in this amazing town. It's important to us that guests can relax and enjoy the modern comforts of our apartments whilst sampling the …
Langues : English, Italiano
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
Communiquez toujours via AirbnbPour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.
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Frank
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Andrea

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