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Take a load off!Relax, enjoy your stay!
Chambre privée dans : maison

Stay in lovely suburban Cleveland!

Profil utilisateur de Alisa
Alisa

Stay in lovely suburban Cleveland!

2 voyageurs
1 chambre
1 lit
1,5 salle de bain partagée
2 voyageurs
1 chambre
1 lit
1,5 salle de bain partagée

Le logement

Coming to Cleveland for business, travel a medical visit, an educational experience or just to get away? You'll be pleasantly surprised by this fine city.

You will be staying at our home in University Heights in a spacious and comfortable bedroom. The bathroom, as well as the rest of the house, will be shared with my husband and I. My husband's 11 year-old son (my stepson) stays with us during the school year every Tuesday night and every other weekend. In the summer, he stays every other entire week. He has his own room. We have 2 adorable cats--Tiger (male) and Tortoise (female).

Équipements

Parking gratuit sur place
Wi-Fi
Cuisine
Cheminée
Télévision par câble
Fer à repasser

Couchages

Chambre 1
1 lit queen size

Règlement intérieur

Ne convient pas aux bébés (moins de 2 ans)
Pas d'animaux
Pas de fête ni de soirée
Heure d'arrivée flexible
Départ avant 12:00

Disponibilité

38 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de John
John
février 2018
This is probably my worst experience in dealing with hosts since I have been using Airbnb. It seems surreal at best.Detailed everything directly to airbnb office.
Profil utilisateur de Alisa
Réponse de Alisa :
Dear Future Airbnb Guest, Please notice that John makes an extreme statement, yet provides no details. Here are the details: In addition to providing John with a very comfortable room, access to all parts of the house including the kitchen and laundry, as we do all of our guests, we took him grocery shopping 3 times, included him in a family birthday dinner, took him to an event at the Cleveland Museum of Art with us and to a Super Bowl Party. Sounds pretty awful, doesn’t it? John's review is an emotional, irrational response and is not remotely accurate. Furthermore, John lied in his review, stating that he detailed everything to the Airbnb office. In fact, he did NOT contact the Airbnb office. Understandable—as there was nothing to detail. His review is not based upon an Airbnb stay. John stayed with us for a month through Airbnb. He mentioned he wanted to stay longer. We agreed he could do that 2-week transaction off of Airbnb. Hindsight being 20-20, this was a mistake. During his non-Airbnb stay, we had a couple run-ins with John during which we observed him to have a short fuse with respect to his temper. Twice we observed him get unnecessarily and irrationally angry very quickly. Regarding extending his stay, he was wishy-washy about telling us when he planned to leave. But seeing as how he had already stayed with us for a month without issue, we didn’t make it a big thing. One night, having assumed of how much his additional stay would be, he came home and basically slapped some money down in front of us. He told us that he would pay us the rest later. Since it was only then that he told us when he planned to leave, I told him that I would calculate what he still owed us. That same night, he had come home with a female visitor whom he had met a few days earlier. Though we didn’t recall having been asked if he could have a visitor, we permitted it. Later, I reminded John that, while we may be okay with it, he must ask prior to bringing in a guest. He got irritated VERY quickly and said, “I DID ask you yesterday!” Visibly agitated, he tried to walk away in a huff. We told him to calm down and accepted that it had been a miscommunication—he having told me speaking from one room to another room and me not having caught what he said. Later that week and, again, a few days later, I told him he owed us $80 more dollars. He told us he disagreed with that amount. We discussed it, I explained it and, over a simple misunderstanding, he lost his temper again, called us scammers and stormed upstairs. As a result of his disrespectful behavior and refusal to pay, it was decided that he would leave the next day. His entire stay cost him an average of $25 a night and he even admitted to us he earns ov (Phone number hidden by Airbnb) in his job in the Bay area. Yet, ridiculously, he gave us a 1 star in the value category. We even refunded him $15 as, since he left early, what he had already paid us was $15 too much. Yet, he did not take the money. So clearly, the review was not about value or the reality of his experience, but rather an angry, emotional response that he fired off. We rated him solely on the experience we had with him when he was our Airbnb guest. We certainly were not pleased with the way he chose to behave or with the way things ended, but, nonetheless, we wrote his rating in a kind and truthful way.
février 2018
Profil utilisateur de Zhenyu
Zhenyu
juin 2017
Alisa and her husband are really nice people. They are really easy to communicate and live with. The room is big enough for two people to live in. And the house is close to RTA bus station and not far away from Heines, CVS, and some other stores and restaurants. It is overall a n…
Profil utilisateur de Ryan
Ryan
avril 2017
Alisa is a well meaning and friendly person, but I'm not sure she is ready to be a host on Airbnb yet. The house had pealing paint on the door, in the shower, bathroom and a lot of the bedroom where I was staying. I was concerned about the dust and potential of lead paint in th…
Profil utilisateur de Alisa
Réponse de Alisa :
To our future guests: The big takeaway is if you are dissatisfied about something or need something, just ask and we are certain it can be easily resolved. We are extremely accommodating, flexible, friendly and easy to work with. Had Ryan mentioned any of these concerns during his stay, we would have been happy to find a solution for most of them. He did not mention them at all, though he certainly had the opportunity. We do live in the home and share it with our guests, as clearly indicated in the description of our Airbnb. Thus, no, it is not going to be a pristine existence as if it were a hotel that is not shared with others. Our home is certainly not unsanitary by any means and, while we obviously use our fridge and pantry, we always set aside room for our guests to put their food. As previously stated, if he needed more space, all he had to do was ask or, as I mentioned to him, move things around to make more room.
avril 2017
Profil utilisateur de Erica
Erica
février 2017
Alisa and Ben were very warm, kind and accommodating. The room was clean, comfortable and I slept great. Alisa knows the area well and offered helpful information about the local restaurants. I look forward to my next visit.
Profil utilisateur de Ahmed
Ahmed
janvier 2017
Alisa and Ben were incredible hosts! One of my best Airbnb experiences. We spent a very nice time together despite my short stay and became very good friends. I highly recommend this place and would definitely be back in the future.
Profil utilisateur de John
John
décembre 2016
Stayed here for 6 weeks, great place with very friendly and considerate hosts! Highly recommend this place to anyone, especially those looking for long term stay!
Profil utilisateur de Pamela
Pamela
octobre 2016
My host was incredible!! I would highly recommend staying here if you want to feel all the comforts of being in a warm and inviting home!! perfect location for myself to visit my daughter at school. Great location for all of the sights in Cleveland 5 stars ❤️

Hôte : Alisa

University Heights, Ohio, États-UnisMembre depuis décembre 2011
Profil utilisateur de Alisa
43 commentaires
3 recommandations
Vérifié
Hi there! I´m from Cleveland, Ohio. I love to meet new people and get to know them. I am very curious, friendly and helpful. I like to cook and have been told I do so both well and quickly. I love to dance, especially to Latin music. I like to run and ride my bicycle. I al…
Langues : English, Español, Français, Português, עברית
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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Le quartier

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Arrivée

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