POINTS FORTS DU LOGEMENT
Procédure d'arrivée irréprochable100 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
- Best location!
- 60sqm two-bedroom apartment
- Shared kitchen and bathroom
- Bright room
- Nice view
- Comfortable, big bed
- good connection to public transport
Fer à repasser
Espace de travail pour ordinateur portable
1 lit king size
Ne convient pas aux animaux
Pas de fête ni de soirée
Ne convient pas aux enfants (0-12 ans)
L'entrée dans les lieux se fait entre 09:00 et 20:00
Départ avant 12:00
Super logement dans un quartier très sympa et surtout proche de tout. Métro à quelques minutes. Le logement est très bien, propre. La chambre est spacieuse. Nous n'avons malheureusement pas rencontré notre hôte mais malgré cela les contacts avec elle ont été très sympa et simple…
Our stay at Svenja’s place was not as pleasant as expected. First of all, Svenja provided us with adequate details on how to find her apartment and proposed a quite flexible check in plan. She is easily reachable via sms or phone calls to which she usually responds rapidly. The…
Réponse de Svenja :
Dear Nikolaos, thank you for your feedback. I will definitly take into account what you are criticising (dust, smoking in the kitchen), but I decided to use the chance to point out my view aswell. I am quiet surprised to read about all of this detailed complaints, since this are the first words you are uttering towards me at all! When we met and when I was communicating with you, you never said just a single word. The whole communication was left to your girlfriend and me. This in the end left me with a quiet indifferent impression on you and as a result I figured out that you were just not interested in having any further contact or communication. Nevertheless, the communication with your girlfriend was fine and I think I did what I could to deal with the situation that the heating was only partly! working for 3 days. I refunded you the full amount of this 3 days, so you were practically staying here for free during that time! And it was me who immediately made you this offer, when I found out about the technical problems and talking to the caretaker several times to be able to give you some helpful information. Communication is not a one-way track and if used on time it helps to reduce offence, which then doesnt need to happen in such an inappropriate and exaggerated way. And besides all of this, there were extra blankets in the closet in your room! If I would have had electrical heaters (Who, who normally has a central heating, has them?) or extra duvets I would have offered them to you. I stayed here aswell during that time, and yes, its really annoying, but since you knew that it was not my fault at all, its not a reason to give such an evaluation and even get personal in the end.
Hello! I am a dance teacher, a travelling-loving citizen of the world and a curios,open-minded and life-enjoying person. I am tidy, but easy going and I´m looking forward hosting you in my apartment in the most beautiful city in the world ;) See you soon svenja
Langues : Deutsch, English, Français
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
Communiquez toujours via AirbnbPour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.