David thanks for a feedback!
I am sorry for confusion, but the absence of kitchen, washer/dryer along with shared bathroom are well-stated in airBnB Ad. I would glad to provide adequate information, but in my experience people does not read the Ad and looking for price. For example, I have room (North side) with its own bathroom, small kitchen and individual AC/heat, and it does not cost much higher than smaller rooms, but most of the guests going with min price.
Regarding problem with AC- I am sorry again, but why don't you tell me right away about this problem? I find that it is hot upstairs only when I come to clean you room, and fix it right away (it was just a bad fuse).
About washer-actually I have half year ago a small washer in guest area, which was quite popular among guests, but it was damaged by one of weird guest, which cause a big problem (real waterflow to 1st floor), so unfortunately it does not work.
So I am sorry about some issues with your stay in my place, I probably have to be more consistent with guest instructions. I have to think how to provide more clear information to guests. Thanks for comments Vlad-