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Deluxe Double RoomEn-suite Bathroom with shower
Chambre privée dans : guest house

Sunbird Guest House

Profil utilisateur de Sally
Sally

Sunbird Guest House

6 voyageurs
6 chambres
1 lit
4 salles de bain privées
6 voyageurs
6 chambres
1 lit
4 salles de bain privées

6 bedrooms available in total, all en-suite. Free Wifi, DStv in every room and the common areas. Recently renovated, back-up generator and borehole. Solar geysers. Within a walled, secure complex.

Équipements

Télévision par câble
Équipements de base
Cheminée
Télévision
Lave-linge
Wi-Fi

Règlement intérieur

Heure d'arrivée flexible

Disponibilité

5 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Penny
Penny
juin 2018
Sunbird is in a safe and secure neighbourhood. The wifi is excellent and Costa was welcoming and helpful. The rooms in the main house can be a little noisy as the walls are thin and you can hear other guests in next door rooms. Otherwise we had a pleasant stay. Thank you!
Profil utilisateur de Sally
Réponse de Sally :
Hi Penny I will chase up the cleaning with the staff. My apologies. I will also re-write the notices and request all guests to be considerate of others. Thank you for staying at Sunbird
juin 2018
Profil utilisateur de Udumo
Udumo
mars 2017
The place was not as clean as I would have liked and the host was not very helpful when I needed assistance in amending my booking due to some confusion. Sally is not the most friendly of people and even dropped the phone on me mid conversation. I wont be using her service again.
Profil utilisateur de Sally
Réponse de Sally :
UDUMO CLEARLY BOOKED AS A SINGLE PERSON. ON ARRIVAL THERE WERE TWO PEOPLE. WE CHARGE BY OCCUPANCY, SO MY STAFF ADVISED HIM THAT ONLY ONE PERSON COULD STAY, OR HE COULD PAY THE BALANCE TO MAKE THE COST UP TO A DOUBLE. HE OBJECTED TO THIS SUGGESTION AND TELEPHONED ME ABOUT THE SAME PROBLEM QUITE LATE IN THE EVENING. I CONFIRMED THE SOLUTION PRESENTED BY MY STAFF, THAT HE COULD PAY THE BALANCE TO MAKE UP THE DOUBLE OCCUPANCY RATE. HE DID NOT WISH TO DO THIS AND BEGAN TALKING AROUND THE PROBLEM. I CONFIRMED THE ORIGINAL SOLUTION. TWO PEOPLE CANNOT STAY AT THE SAME RATE AS THE SINGLE PERSON HE HAD ORIGINALLY BOOKED. WE ARE A SMALL ESTABLISHMENT WITH 6 ROOMS ONLY. WE DO NOT HAVE A 24 HR RESERVATION DESK. WE CONSIST OF TWO UNITS. EACH UNIT HAS 3 X DOUBLE ROOMS ALL EN SUITE, A LIVING/DINING ROOM, KITCHEN, VERANDAH. WALLED AND GATED GARDEN, AND WITH STAFF WHO LIVE ON SITE. UDUMO WAS NOT WILLING TO PAY THE BALANCE TO MAKE UP TO THE DOUBLE ROOM RATE. IN THE END HE PUT ANOTHER SINGLE MEMBER OF HIS PARTY INTO THIS ROOM AND HE WENT AND STAYED ELSEWHERE. THIS SOLUTION WAS ACCEPTABLE TO US. I WOULD EMPHASISE THE BOOKING CLEARLY STATED ONE PERSON. HE WOULD HAVE PAID AIRBNB FOR ONE PERSON AND NOT TWO. REGARDING THE CLEANLINESS, I WILL TAKE STEPS TO RECTIFY THE DUST AND ODOURS HE FOUND IN THE BATHROOM. THANK YOU FOR ADVISING ME.
mars 2017
Profil utilisateur de Gerlinde
Gerlinde
mai 2016
Sally runs a very nice B&B, we felt very welcome, had stable internet to work and Costa served us phantasmic breakfast. The place is not too far from the city centre but quiet, with a beautiful garden to sit and relax. Thank you, Sally
Profil utilisateur de Sally
Réponse de Sally :
Thank you Gerlinde. We hope you were comfortable and that you suceeded in completing your research work here in Harare. If you need to return to Zimbabwe we hope we shall see you again. Yrs Sally
mai 2016
Profil utilisateur de Jumoke
Jumoke
août 2015
I was disappointed with Sally and her hospitality especially because I only saw her once during my stay .Her attitude was unfriendly and somewhat rude... I enjoyed the rest of the stay thanks to Abel the manager who ensured that I was well taking care of ... Abel is a better host…
Profil utilisateur de Sally
Réponse de Sally :
Sally visits the lodges twice a day, in the morning and in the afternoon. Sunbird offers clean, comfortable accommodation at very reasonable prices. We do not pretend to be luxury. This client objected to her room and chose another room which she advised was agreeable. She was offered the opportunity to cancel her reservation at Sunbird and to seek alternative accommodation at a more luxury establishment, but she declined.
août 2015
Profil utilisateur de Paula
Paula
septembre 2014
It is the perfect place! Wonderful and peaceful garden, beautiful bedroom, 21st century bathroom, great breakfast, caring staff, what can one ask for more? Sally thank you for opening up this little paradise to visitors! Best regards, Paula
Profil utilisateur de Sally
Réponse de Sally :
thank you Paula. It was very nice meeting you. We hope to see you again some time. BEST WISHES SALLY
septembre 2014

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Hôte : Sally

Harare, ZimbabweMembre depuis juin 2013
Profil utilisateur de Sally
6 commentaires
Hi, I’m Sally Bown, I grew up in the Raffingora district of Zimbabwe and have 35 years in-bound tourism and problem-solving experience. I also run self-drive safari Bookings, Catering and Hire service I have a passion for my family and especially my three grandchildren. For 8 y…
Langues : English
Taux de réponse : 100%
Délai de réponse : Quelques heures
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