Réponse de Graciela :
Hello carlo, thank you for your words about the house and we will note all your observations in order to get better. We are really happy that you enjoy the town and wineries. I would like to let you some observations too. First of all, let me remind you that our house is an old house (middle age) of and old french village, this is why I don't understand when you speak about "mould", there is maybe some "trace of dirt" and there is "humidity" yes, this is due to the "old well water" nearby the kithchen that my mother liked to keep, but "mould" is a litlle bit to strong. For the stairs please read again our "annonce" where we say that the stairs can be a little bit "dangerous for young people and people with reduced mobility", but yes we will add for "old people" thank you for your warning (by the way my father is 80 years old and never he had any problem with the stairs). This "house" is not a luxury place or an hotel, but it is a real house where a real family is living all the holidays. This is why I find your words sometimes to hard, to strong to describe our house. For the cleaning, we will do better, but my father just quit the place 2 days before your coming (he let you maybe some food in the fridge, sorry if the food was not so good). I don't think that the place was as "dirty" as you are telling, maybe your level of quality is to hight for us and for our house (a house by the way with 3 bathrooms, with 3 beds + one in the living room for only 55 euros/nigth which is really cheap). I'm really really sorry that our home didn't match with your level of requierements. From my side and from the side of all my family and friends (daugther, husband, niece, nephews, friends, grand father, grand mother and kids) the place is a place with a lot of good stories and really good memories. I also invit you, for the next time, to pick up a place more expensive that will answer to your level of requirements. Thank you. Wishing you all the best.