angolo cucina apertoBagno
Suite Matrimoniale con bagno in camera

Chambre privée

2 voyageurs

1 chambre

2 lits
Veuillez entrer le nombre d'adultes.
Adultes
1
Veuillez entrer le nombre d'enfants.
Enfants
De 2 à 12 ans
0
Veuillez entrer le nombre de bébés.
Bébés
- de 2 ans
0
2 voyageurs au maximum. Les bébés ne sont pas pris en compte dans le nombre de voyageurs.
Vous ne serez débité que si vous confirmez

Suite finemente arredata di 22mq con letto matrimoniale o due letti singoli completa di bagno privato con doccia, aria condizionata, tv led 40", macchina per caffe e tisane in cialde, tavolo+sede, cucina con frigo, microonde,biancheria. WIFI gratuita e posto auto privato

Le logement

Un B&B assolutamente fuori dal comune, con arredi e illuminazioni ricercati ed esclusivi, pezzi unici realizzati artigianalmente, oggetti di design innovativo. Desideriamo suggestionarvi e divertirvi con i piccoli e grandi particolari delle nostre suite, per riuscire a rimanere nei vostri ricordi... per il calore dell'accoglienza vi aspettano specchi segreti e passaggi nascosti... ;-)

Accès des voyageurs

Gli ospiti hanno accesso alle camere. Chiavi elettroniche e buffet colazione

Échanges avec les voyageurs

Incontro gli ospiti al momento del ceck-in


Le logement
Capacité d'accueil : 2
Salles de bain : 1
Chambres : 1
Lits : 2
Arrivée : 14:00 - 19:00
Départ : 10:00
Type de logement : Chambre privée

Équipements
Parking gratuit sur place
Cuisine
Internet sans fil

Prix
Voyageur supplémentaire Sans frais
Communiquez toujours via Airbnb
Pour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.
En savoir plus

Règlement intérieur
Non fumeur
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 14:00 et 19:00

Annulations

Disponibilité
Séjour de 1 nuit minimum

1 commentaire

Profil utilisateur de Sarah
juillet 2015
I would be cautious of the short time window available to guests for check in. We did not end up staying with Cristina because of the 2:00pm to 7:30pm check in window. This information was not given to us prior to arrival nor was it posted in the description (2pm was check in time; but no "end time"). Cristina told us last minute that she could not accommodate our check in time so the night before, we were without a place. If I had not contacted her prior, we would be in much worse condition as she had not made efforts to communicate the logistics of arrival and took no responsibility in informing us of this important information. You would think if guests were not allowed to check in past 7:30pm, she would let us know (or post it somewhere). I can't assume you go to bed at 8pm... (yes, she had messaged me saying her and her family live at the property but they would be sleeping upon our arrival, which was only 10pm). Important need-to-know information. Because she was not able to accommodate I had asked nicely if we could cancel the reservation with a full refund to which she had no objection. Great... I'll definitely stay with her next time. But lo and behold, I come home and see that she did not refund me and instead charged me in full and is now unwilling to refund it. Bad customer service on her part and she will definitely not be getting future recommendations from me on where to stay in Bologna. I would say, don't host your place if you cannot make small efforts to accommodate to your guests. I'll happily give someone else my business. Thanks.
Profil utilisateur de Cristina
Réponse de Cristina :
Sarah, this is just your point of view, obviously different from mine. It 'true that the check in is not well defined on the site, there is no field to write it. It is showed only the starting time of the check in from 14:00. This does not mean that a guest could get at night! Get home people do not know ten o'clock at night (22:00) does not seem very polite, there is an unwritten rule which is called common sense. If a guest has this type of requirement should be contacted immediately before sending a reservation confirmation. Why did not you release this particular need to make your booking? This is also required in the hotel because the reception service is not always available 24 hours on 24. I'm not a hotel, I am a private , who so passionately offers some rooms of the apartment, and you know it; all the more reason you should have more attention on this topic. You've organized your trip to get there by car in Bologna, then knew right away times, I guess. Let's say it like it is! Only two days before your arrival you provided me you'd come to 22:00, with the car and I've just asked you to respect my schedule, I justified by the fact that even a small child and I can receive guests at home after a certain time. Make a check in the afternoon does not mean going to bed early, I would give you the keys and you'd have the freedom to come and go as you want. I would also point out that you have booked a single night, this means arriving at ten o'clock (22:00) in a city you do not know (I suppose), at the home of strangers, sleep, and check out the next day at 10:00, sorry, but where is the sense of choosing an accommodation accommodation of this type that aims hospitality and the welcome and interaction? To me this means that about us and our habits will care little. Sorry, I'm not a hotel. I love to welcome and pamper my guests often call in my house for a drink or a coffee in the garden. This is my goal. Also I can not tolerate your complaints, absolutely unjustified. You wanted to cancel the reservation a few hours before your arrival and I told you that for me there was no problem, I never talked to accept a refund, she would not anyone. For my part there was nothing to cancel because if you had complied with the times I would have welcomed with open arms, and you would have had the opportunity to really know me. Bye
juillet 2015

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Bologne, ItalieMembre depuis décembre 2012
Profil utilisateur de Cristina

Amo far sentire come a casa propria i miei ospiti. Se vi manca qualcosa non dovete far altro che chiedere e, nei limiti del possibile, farò di tutto per accontentarvi!.. :-)

Langues : English, Italiano
Taux de réponse : 67%
Délai de réponse : Quelques heures

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