POINTS FORTS DU LOGEMENT
Lave-lingeIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
Villa Karingal is a brand new modern property, providing luxurious accommodation close to Senggigi. It’s beautifully located on a hillside in a prestigious residential area, with stunning sea views in a peaceful and natural environment.
Parking gratuit sur place
Télévision par câble
Ne convient pas aux enfants (0-12 ans)
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 13:00
Départ avant 11:00
Excellent séjour et très belle (Website hidden by Airbnb) chambre est très bien équipée, le lit confortable, l'ensemble est très propre et indépendant de la maison de la propriétaire. Le jardin avec piscine est très agréable et domine la baie de Senggigi. Le grand plus : l'accu…
We spent two days in Gills apartment and we just loved the view! The Staff is very friendly and room is really beautiful. We would definitly come back again.
Réponse de Gill :
Thanks for your positive feedback. Do come back soon. You actually left some dirty clothes in the room when you left. Please let us know if you are coming back to collect them. We have washed them for you. The WiFi is now restored to its usual good health. You unfortunately just struck two days when the service was interrupted. Sorry about that. Gill
Our stay with Gill in Senggigi was nothing short of amazing. Her home is welcoming, relaxing, and comfortable. Don't let the hilltop deter you; the taxis are quick and extremely affordable. She has some of the best views in Senggigi and was the perfect host. We would highly recom…
An enjoyable stay in a fantastic place! Clean room and spacious grounds to relax in. Breakfast was good but potentially could be slightly more bulky for the price of the room. However good variety!
Die Villa Karingal ist sehr schön und entspricht exakt den Bildern. Die Terrasse, der Pool und die Aussicht sind fantastisch. Die Villa liegt auf einem Hügel, so dass die Aussicht fantastisch ist. Zu Fuß ist es allerdings etwas schwierig dorthin zu kommen. Der Weg ist schon se…
Réponse de Gill :
Hi Julia. Thanks for your review and sorry to hear that the experience you had did not live up to your expectations. I am well aware that in terms of personal support and recommendations guests are bound not to get the same standard of service as when I am around but realistically I do sometimes need to be away for work or personal reasons. We have analysed your comments at length and I am working on increasing the visibility of the security personnel in the evenings who are always on site in the gate/garage area even if the housekeepers are off duty; also working with the staff to improve their English communication skills so that they are better able to engage more proactively with our guests and to minimise misunderstandings, plus reinforcing the message that one of them needs to be on duty every evening until 8.00 without needing to verify whether the guest has particular needs or not. In addition your point about the cats is well taken and the staff have been instructed to keep them out of the guests' way especially if guests inform us that they are not fond of cats. On the internet, it is indeed a reality of living on a fairly remote hill in Lombok that the Internet is patchy, which is annoying but not immediately fixable. Even if locations in Senggigi have a better Wi-fi connection it is not a given that we will be able to replicate this, even with the best fibre-optic connection on the island. As for the comment on the price of the drivers on offer through our transport partner, I have never had complaints on the level of charging from guests before. I have discussed the current low-season situation with very few tourists on the island with the transport partner and we are at a loss to understand how some of the operators in Senggigi are able to offer tours at a price which will mean that they cannot cover their costs, and can only assume that they hope to recupe their outlay through leveraging commissions from shops and restaurants but this kind of practice does not sit well with my ethos and I would prefer to entrust my guests to drivers who I know and can rely on. In summary we take your comments in good spirit and will always strive to do better....
Gill is really a nice person who provides us a cosy place to stay when we are in Lombok. And of course she gives us lots of help. Lombok is a quiet place, I went to see the awesome waterfall, it was an exciting trip coz it rained heavily, we had to cross the streams to get there…
Gill has recently moved from Jakarta to live in Lombok but fell in love with the island when she first visited in 1994 and has been a regular visitor ever since. She knows Lombok very well and, with her wide network of friends and contacts, can help you plan your holiday. Aside f…
Langues : Bahasa Indonesia, Deutsch, English, Español, Français, Tagalog
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