POINTS FORTS DU LOGEMENT
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec une serrure numérique.
Our modern and comfortable one-bedroom one-bathroom apartment is extremely well located! For more than 2 guests we have a sofa bed available.
Don't forget to read our reviews, our customers love it!
Télévision par câble
Fer à repasser
Espace de travail pour ordinateur portable
1 lit double
1 canapé convertible
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 16:00
Départ avant 12:00
Arrivée autonome avec serrure numérique
Yair and Cata are very nice and gentle. Unfortunately the apartment is so noisy 24/7 (busses, cars, street noise all day and night)that is impossible to rest inside. Also Neighbors do not respect the noise rules. I had a neighbor upstairs doing home shores at midnight and …
Réponse de Yair :
Karla (Matteo´s wife) stayed in my apartment by herself. As soon as she arrived she complained about the street noise and we explained to her we had put in place special windows to keep the noise out (80% noise reduction PVC double glassed windows), but they needed to be closed. We also provided her with noise ear plugs in case she was extremely sensitive to noise. I don´t know why she fell so much noise, maybe she didn't close the windows or maybe she is used to live in places far away from the city, but practically all my guests can rest with their windows closed and I had no major complains except for this one. Regarding the other issue she mentions, the apartment one floor higher was making noises at night. The next day we talked to the building admin and sent a letter to that apartment asking them to please stop with the noises during the night. The following day the same happened and we immediately changed Karla to another apartment in the same building that didn't have that problem and the issue was solved. It´s sad to work this hard for your guest and see she only has negative things to say. We were very responsive with her messages and needs (even at late hours at night), did everything in our power to keep her comfortable and happy, cleaned her apartment once a week free of charge, and none of those thing were valued. My commitment is still the same, and I will keep working hard to keep my guests happy : )
[ENG] Hi! I'm a cyclist and entrepreneur from Santiago, Chile. I love hosting people on our apartments and I always try to make them feel at home :) Any questions you might have, please don't hesitate to contact me, I will be happy to answer them as soon as possible. [ESP] H…
Langues : English, Español, עברית
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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