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Parfaitement propre3 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
Réactivité3 recent guests said this host responded quickly.
Sèche-lingeIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
Spacious apartment (35qm2) with toilet/shower, open kitchen and access to garden seating in closed courtyard in careful designed house.
Télévision par câble
1 lit king size
1 canapé convertible
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 14:00 et 00:00
Départ avant 10:00
Accès à l'entrée bien éclairé
Accès de plain-pied à la chambre
I had book back in January (for a stay in November!) to secure I have a place to stay during international negotiations on climate change. Afterwards, when the host realised there was this conference, they changed the booking and raised their price considerably. I had no choice b…
Réponse de Sibylle :
Dear Marine That is the normal game during conference times! – And it is not true that you did not had another choice...the other choices just were considerably more expensive then what we offered you. Apart of that you forgot to mentione that you made a reservation for the full 2 weeks and changed this booking to less then half the days – just in time so that you did not had to pay any (Website hidden by Airbnb) that fair to block the entire time when you know you will not stay for the full time?! The sigle bed can be transformed into a double bed! – If you would have mention your preferences, we would have prepared the double bed version for you. You also did not mention anything when you arrived. To complain afterwards is not fair - your words! :-(( I think airbnb is based and functions when people communicate direct and open. Obviously you prefer to give a smile and then kick afterwards, knowing this in advance I would have not recommended you as a guest!
Nice place! Easy walking distance to the World Conference Center for UN meetings. Short walk into the forested hills nearby. Nice view into the green courtyard. Easy and fast nearby tram connection to downtown Bonn; easy walk to regional train station Bonn-UN Campus.
This apartment's bathroom and washbasin sinks were clogged and the landlord refused to get it repaired since she was traveling. So I ended up using clogged bathroom and clogged washbasin sink throughout my 5 day stay. I have pictures of the clogged sinks. Also, when I arrived, th…
Réponse de Sibylle :
The apartment has a starter set with Toiletpaper and Handsoap. If more then this starter is needed it has to be purchased by the guest. This is part of the apartment discription! – And it is standard in Europe. This is a furnished apartment - not a Hotel. You received an extra role of Toiletpaper - since we are nice and you have been a very unpleasent guest. I also offered you to by handsoap on my expenses, which you did not do... We also came by to pour heavy detergent into the sink and the shower to dessolve everything that could cause clogging! – But you continued to complain in a very rude way :-(( Interrestingly the guest who followed you could not detect any problem with a clogged sink or shower... As I already stated: we cannot recommend you to anyone as a guest, since you are not meeting the standards of mutual respect.
Divinely calm, not very green because of winter (obvious) and not very central, but tram lines 61 and 62 (city center) were really closed to the house. For the bus stop there is a 15-20 minutes walk. Shops and almost everything you need to daily-life are also nearby. Beware any t…
Réponse de Sibylle :
Dear Berta The tobacco smell could be noticed even outside your apartment...and inside it was really heavy – for me as a non-smoker. All the textiles in the apartment pick up easely the smell of smoke. I had to wash all the covers of the upholstry and the curtains. We also had to heavely use a specific, means expensive, spray to neutralize the smell in the whole apartment in order not to run into any problems with the next guest. This was a lot of extra work!! And therefore the extra charge justified. The rules for the apartment say clearly 'non-smoking', that also means of course that it is not a very bright idea to keep the cigarette-trash inside the apartment!! In that respect you violated the rules we have for this apartment as stated on airbnb. – My daughter, by the way is a smoker herself...therefore her senses are already a bit distorted and she is therefore not a proper reference. The silverfishes are not a sign of dirt! Please check that in the web! – But they are more a sign that there is too much humidity and that there is food laying around in the apartment. Both are things I cannot do anything about, since it refers to the way guests are treating the place. Meaning apparently the door to the bathroom is kept close after showering instead of open and that guest's leave food laying around instead of have it stored away. We do regular disinfections though to keep the problem as low as possible. Unfortunately you mentioned this issue only now and not during your stay, since then we could have addressed it already during your stay and do an extra desinfection round. – Communication is a key to a good experience during a stay! Please bear that in mind. Spiders are usually a sign of cleanlyness! – Not of dirt! Furthermore this is an apartment with garden access, which you used for smoking outdoor...therefore it is quiet normal that spiders might make theire way into the apartment, when you leave the door open...
Schweizer Künstlerin, die sich auf Gäste aus aller Welt freut und Ihnen bei Fragen immer gern behilflich ist!
Langues : Deutsch, English, Français, Italiano
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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