Spacious Wanchai 3-Bedroom apartment for you to stay in for your trip in Hong Kong. The apartment is newly renovated, clean and bright with tons of windows. You are 50 meters from the Wanchai MTR station and near famous eateries and lots of shopping.
Please see below for an in depth FAQ of all questions that usually pop up during previous guests stays AS WELL as the HOUSE RULES. :) Things in Hong Kong might be different than where you come from, so I have composed a FAQ list for you at the bottom. Please kindly take 2 minutes to read it.
I strongly recommend referring to this list before asking a common household question as you'll most probably find the answer much quicker than waiting for us to come solve something that is not really a problem actually. I really hope this will help you.
BUILDING RESIDENTS WILL COMPLAIN TO THE PROPERTY MANAGEMENT IF THE LOBBY AREA INSIDE THE BUILDING OR THE ENTRANCE IS BLOCKED.
For emergency only - if it happens you have no phone to contact us, please find a phone outside at a nearby shop.
Strictly NO SMOKING.
Please treat this as your own home.
Please kindly empty the trash when needed, instead of emptying the trash in one go after multiple days. The rubbish can be disposed into the rubbish bin at the emergency staircase.
Please kindly do not congregate in front of the main entrance to the building on check-in or at any time.
Please kindly do not block the entrance to the building or wait in front of the lift in the lobby. If you need to wait for other of your travelling party, please wait somewhere outside on the street.
If you are a larger party with a lot of guests, please be considerate to other residents in the building and enter the building in smaller groups of people. That will ease congestion of the lobby area, and avoid residents complaining about unnecessary many people and luggage in the elevator. If you are a lot of guests, please consider to enter/leave the building and apartment in smaller groups to avoid congesting elevators, lobbies etc :)
Do make yourself at home, but please help save the environment by turning off the air conditioner and all electrical appliances when you leave the apartment, many thanks for your cooperation.
If somebody or the security guards asks, please tell them you are a friend of mine. This is because the apartment is located in a private residential building.
If possible, please kindly remove all flight check-in sticker labels from the luggage, so as not to cause unnecessary attention from residents.
Please be considerate and keep your noise-levels down at ALL times at common areas. Please be extra considerate of other residents between 11PM-7AM to avoid complaints.
The water heater needs to be turned off when not in use. This is to avoid it from breaking - If your heater breaks during your stay you may not have hot water for the rest of the period. In certain cases, some of the water heaters are engineered in a way to discharge excess hot water, that will potentially cause some minor flooding if the heater is left on for prolonged time! Therefore: PLEASE TURN IT OFF.
In the case that you have an evening departure flight:
Please note that you can check in your luggage at anytime during the same day as your flight at the Airport Express station, which is located at Kowloon Station or Hong Kong Station. That way you would be free to explore the city on your last day, not having to worry about your luggage or rushing to the airport since you have already checked in, you will not have to be at the airport as early as everyone else.
Most major airlines flying from Hong Kong airport offer In Town check in, please see your airline for more info:
F A Q
Q) There is no hot water / how does the water heater work?
A) Unless otherwise stated, nearly all of my apartments will have a water heater switch on the outside of the bathroom that **MUST** be turned on prior to using the water.
Please look for a switch with a red light on the wall before entering the bathroom, or you can turn on all the switches.
For gas heaters, it will warm up instantly the water when you use it.
For electric heaters, please note that it takes 5-10 minutes for the heater to warm up the water. Dependent on how much water you use for the shower, the temperature over time will decrease if you take a long hot water shower - all that is required is to wait a bit for the heater to reheat before you take the next shower :)
In rare cases there may be no water switch on the outside of the bathroom, in these scenarios simply run the bath tap to kick start the water heater.
PLEASE DO NOT LEAVE ON THE WATER HEATER WHEN NOT IN USE AS THIS MAY CAUSE IRREPARABLE DAMAGE TO THE HEATER, YOURSELF OR THE APARTMENT.
Q) How do I use the TV?
A) In most of my apartments there will be free cable TV provided, please enter the 3 digit channel number to watch any of the available channels below. The "source" on the TV should be set to HDMI and then you can use the cable TV remote to press HOME to see the subscribed channels, or you can enter the channel.
Q) Where should I throw the garbage?
A) Please kindly throw away garbage DAILY. Do not collect garbage, and please dispose of your garbage daily as we do not want any unusual garbage quantity when you check out or after a few days. Thanks for your kind understanding :) Please empty your rubbish into the bins provided in the stairwell or ground floor for management to collect.
If there is no bin in the stairwell or ground floor then please note that you are expected to dispose of this yourself into the nearest public bin.
Q) Where should I leave the key when I check out?
A) Please leave the key either under the doormat outside the apartment (if provided) or on the TV cabinet / dining table.
Please note that lost keys WILL BE CHARGED FOR.
Q) Is house keeping provided / will someone change my sheets & towels?
A) Please understand that we are not a hotel - and do not provide housekeeping services.
Unless previously agreed upon, please note that no cleaning or house keeping service will be provided during your stay.
Q) There is no flushing / running water please help!
A) Due to the ever changing nature of Hong Kong there are many maintenance works carried out on water tanks by the buildings management team or as part of public maintenance works.
In the rare event that there is no flushing and/or running water please look for a notice sign in the lobby or common area before contacting me. Please understand that in these instances I am unable to control the buildings water maintenance schedule - the affected water supply should return back to normal within 24 hrs unless stated otherwise.
Q) The stove isn't working please help!
A) In some of my apartments I might have an induction cooker / hot plate as a stove. Please note that as a safety precaution these devices will auto-off if there is no pot on the cooker.
Q) Can I have a late checkout?
A) Due to tight schedules of our 3rd party cleaning staff I am usually unable to provide a late checkout.
If you have a late flight please use the In-Town Check In service at either Kowloon or Hong Kong station; this service will allow you to check in your luggage anytime from 24hrs up to 90mins before your scheduled departure. Should your airline not let you check-in in-town, there is a luggage storage at the airport that can store your luggage for a small amount.
You are free to ask for a late checkout - and it can be arranged for a small nominal fee. It is more for us to reschedule and pay a cleaner to come later than originally.
Q) I have arrived early and the apartment isn't clean!
A) Unless previously stated our check in time is 2pm. Please understand that the cleaning staff are extremely busy and guests who arrive earlier than previously agreed upon may find that there apartment has yet to be serviced by the cleaning staff. Although unfortunate at times that this might happen, we endeavor to provide you with the best service, and we thank you for your understanding in advance.
Si vous annulez jusqu'à 7 jours avant le voyage, vous recevez un remboursement à hauteur de 50 %. En cas d'annulation au cours des 7 jours précédant le voyage, la réservation est non remboursable.
Cet hôte a 640 commentaires pour d'autres propriétés.Voir d'autres commentaires