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Appartement avec services hôteliers entier

Room at Cancun´s best beach.

Room at Cancun´s best beach.

5 voyageurs
1 chambre
3 lits
1 salle de bain
5 voyageurs
1 chambre
3 lits
1 salle de bain
POINTS FORTS DU LOGEMENT
Lave-lingeIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
Arrivée autonomeVous pouvez entrer dans les lieux facilement avec un portier.
Idéalement situé100 % des voyageurs récents ont attribué 5 étoiles à l'emplacement de ce logement.

Located at the very best beach of Cancun (rated such by National Geographic Channel) and at the heart of the hotel zone. This hotel type room has a terrace with a front view to a private garden and 24/7 access to luxury hotel quality services.

Équipements

Wi-Fi
Chauffage
Salle de sport
Parking gratuit sur place
Sèche-linge
Lave-linge

Couchages

Chambre 1
2 lits queen size, 1 canapé convertible

Règlement intérieur

Non fumeur
Ne convient pas aux animaux
L'entrée dans les lieux se fait à partir de 15:00
Départ avant 12:00
Arrivée autonome avec personnel de l'immeuble

Accessibilité

Accès de plain-pied à l'entrée du logement
Large porte vers l'entrée du logement

Disponibilité

67 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Xavier
Xavier
septembre 2016
Juan est un hote très plaisant et l'appartement est bien situé dans la zone à hotel. Il y a tout le nécessaire pour passer un excellent séjour. Je recommande à 100%.
Profil utilisateur de Lisa
Lisa
mai 2015
We had a good time at the Beachscape Kin Ha. The location is great, not too far from the Cancun center and is easily reached by local bus or taxi. The beach is beautiful there with with with sand and blue and transparent water. The building is new, mordern and very clean. There i…
Profil utilisateur de Yorick
Yorick
janvier 2015
My stay was perfect. The residence is nice, it is like a hotel but with more privacy, and with numerous efficient and very welcoming staff. There are two restaurant and a shop in the residence, wich is quite convenient. The room was perfect. Juan Pablo was very welcoming and effi…
Profil utilisateur de Graciela
Graciela
avril 2018
Excelente playa. Buenos servicios una excelente ubicación y facilidad de transporte. Excelente vista de playa
Profil utilisateur de Ryan
Ryan
février 2018
This has got to be the WORST, Airbnb experience I have ever had! On one of our last nights, while walking in the entrance the security guards at repeatedly asked me for $45 DOLLARS per guest I had invited over during night time. I thought it could of been a “hotel policy” until t…
Profil utilisateur de Juan Pablo
Réponse de Juan Pablo :
To all potential guests, Please note that this is a bad faith review with the sole intention to misguide and damage my Airbnb profile. This situation has been reported as such to Airbnb. The guest is using slander in this review and completely false facts. The reason of this strange form of revenge was that the guest repeatedly told, by message and personally, that there would be an extra charge for additional persons in the room and nevertheless tried to sneak persons at 4:30 AM-5:00 AM several times. In doing so, not only did he tried to wrongfully avoid payment but also tried to breach our security rules which state that all persons sleeping in the property have to be registered at our security gate. Our security guards have been with us for over 20 years now and I have personally hosted over 400 guests through Airbnb in the last 3 years. It is the first time we have had this problem with a guest and it is absolutely false that they tried to extort money from him or even that they tried to charge the guest money. Moreover I have complimented the security guards for not allowing the guest to breach our security rules. Even for unexpected last minute and/or late night guests I offer the solution to provide a deposit in order to avoid being turned down by the security guards. That way if the extra guest arrives there can be a payment. This guest was told of this option but nevertheless tried to sneak in guests. Also, the guest mentions that this is the "worst" Airbnb experience he has ever had. Nevertheless in his reservation request message he mentions that this is his "first" airbnb experience and that the is looking forward to it. This has also been submitted to Airbnb as proof of his intentions of using the review tools to misguide potential guests in order to damage my profile. He even mentions that only "all inclusives charge for extra persons". It is well known that almost all hotels charge for extra persons, again with the dishonesty. Moreover, my Airbnb´s are in a condo-hotel and have the advantage of having access to hotel services (not included in the rent) but I have never advertise them as being a hotel. Regardless of this fact, it is very clear in the description that there will be an extra charge for extra persons. The guest´s other complaints are also absolute lies or half truths with the sole intention of causing damage because the guest could not succeed in getting away in sneaking extra guests to the property. Beach towels were always available to the guest, door keys worked perfectly well, and personnel was very quick (less than half hour) in answering all the guest´s questions and demands. Finally, as it is mention in the description, this is a private owned apartment that has access to hotel services (on demand and not included in the rent). I do not, and never had, advertise this property as being part of a hotel. This is an Airbnb unit and as such we do not provide daily cleaning service or concierge type service. Nevertheless we do offer almost immediate replies, and solutions, to all concerns personally and through the airbnb messaging system. Manteinance services and security services are also available 24 hours in the property in order to avoid unexpected situations that affect the comfort of our guests Do not be misguided by this review, my recommendation is to see the over 250 reviews I have had on this and other Airbnb units that are on the same property. To me is obvious that this very dishonest person wanted to see if he could sneak in persons for free in an Airbnb because he knew all to well that he would not have been able to do so on a hotel. I hope Airbnb takes issue with this kind of behavior and avoids other hosts the problems I had with this guest.
février 2018
Profil utilisateur de Eleni
Eleni
février 2018
Lovely room, very clean. Location and restaurants are excellent
Profil utilisateur de Terri
Terri
janvier 2018
The location is perfect with an awesome beach. If you need anything text Juan Pablo and he’ll take care of you.

Hôte : Juan Pablo

Cancún, MexiqueMembre depuis avril 2014
Profil utilisateur de Juan Pablo
299 commentaires
1 recommandation
Vérifié
Juan Pablo est un SuperhostLes Superhosts sont des hôtes expérimentés qui bénéficient de très bonnes évaluations et qui s'engagent à offrir d'excellents séjours aux voyageurs.
Soy de Mérida, Yucatán pero vivo en Cancun. Desde pequeño he tenido la fortuna de poder disfrutar esta increíble playa y departamentos familiares. Soy abogado corporativo y junto con mi familia también produzco miel de abeja gourmet. He pasado buena parte de mi vida estud…
Langues : English, Español
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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À propos du logement
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Il s'agit du logement de Juan Pablo.
Juan Pablo
Alejandra aide à héberger des voyageurs.
Alejandra

Le quartier

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Arrivée

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Départ
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