I have been a super-host on Airbnb for over six years, with more than 1000 positive reviews. Unfortunately, I sometimes have folks like you who seem to complain in order to get a refund or "free ride."
I hope future hosts and AirBnB take notes about your tactics. I am sorry that your boyfriend sat two hours in the bathroom and used all the hot water. I didn't have any other guests on the floor you were staying. The bathroom you shared was only with your boyfriend. I did not hover over you or otherwise try to intimdate you. This is not true.
I have a beautiful, spiritual, sparkly clean home with luxury mattresses, duvet, linen bedding, down blankets, not just for the guests, but for myself. I like to live in a clean and beautiful dwelling, and yes, I use essential organic peppermint oils to make my house smell good and to aid the guests by providing a good resting environment.
For any future guests reading this review, please read rules the before booking. They are simple. Remember, you are booking a room to sleep in, not my entire house. You cannot come here and do as you please throughout the house and disturb the essence of my environment. I will give you great hospitality based on my Russian heritage and traditions. If however, you tamper with my dwelling or belongings, do not expect me to smile and thank you. I am a direct person, and I will deal with you on a respectful basis, (sometimes with a slight accent but my English is very good), with your comfort my only goal!
Best Regards to All!