Appartement Avec Chambre Double, Salon Avec Canapé-Lit Double, Cuisine, Salle à Manger, Salle de Bains!
Fer à repasser
1 lit queen size
1 canapé convertible
L'entrée dans les lieux se fait entre 15:00 et 21:00
Départ avant 11:00
Our super-short stay (a little over 4 hrs) was so fat the most challenging Airbnb experience. What was good about this apartment – location. Check-in was smooth and the man who welcomed us was rather helpful. The problem started later when during her short p.m. nap my mother wa…
Réponse de Charme Holidays :
Dear Rafkat, there is only one thing I can say about what happened: we had guests before you and we are having other guests after you and nobody, I repeat nobody, told us about insects issues. Summers in Rome are hot and as we have a garden it is possible to have some mosquitoes. By the way we did not have the time to help you as you decided to leave and to ask for a total refund without waiting us and neither airbnb customer service that judged "this case" in a positive way for us because you were not able to present any evidence of what you are saying. And yes we manage many vacation homes and our goal is to help as much as we can our guests. Just have a look at the many reviews we have in order to understand that we just care!
We are a team of curious young people with the desire of discovering the world and its inhabitants, finding out the simplicity of small gestures and beauty beyond appearance. That is why, with our small business, we would like to give the opportunity to foreigners to discover the…
Langues : English, Español, Français, Italiano
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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