La chambre DUO 2 chambres communicantes et 1 bain séparé mais partagé dans le charmant Cottage Island. Randonnée à travers Furcy et Parc La Visite? Reposez vos semelles dans notre chalet paisible face à la mer près de Marigot.
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The DUO room
2 Connected bedrooms & 1 separate but shared bath in charming Island Cottage.
Hiking through Furcy and Parc La Visite? Rest your soles at our peaceful sea front cottage near Marigot.
Parking gratuit sur place
Adapté aux événements
2 lits queen size
1 lit queen size, 1 lit simple
L'entrée dans les lieux se fait à partir de 14:00
Départ avant 11:00
To keep from being overly negative, I won't say much. Decent room, great view, ran out of water and ended up losing 3,450 Haitian Gourdes on my last day due to a petty and humiliating 'miscommunication'. Probably will never stay with Frantz again.
Réponse de Frantz :
Thank you Howard for leaving your review, as we can all learn from less than ideal experiences. We regret that Howard temporarily ran out of water from the water tank above the cottage. We immediately activated the pump to refill the tank once we were notified. We also regret the ‘miscommunication’ which came up because there was a long delay before Howard’s electronic payment for meals was posted to our account. A cash payment was requested instead, for which the guest was understandably unhappy, since he considered the payment already made. Howard nonetheless paid in cash, but the full amount was immediately returned in cash a few minutes later when the electronic payment was finally posted. Electronic payments in Haiti, especially for small family businesses, are not always reliable or speedy. Although we wish to provide flexible payment options for all our guests, we do express a preference for cash transaction to avoid such unfortunate situations. In regards to the loss of 3,450 Haitian Gourdes, we are unfamiliar with Howard’s loss since that amount is not the amount related to the meals or any other services. We would welcome Howard’s explanation on that matter. Other than the ‘miscommunication’, Howard was friendly, engaging, and truly a fantastic guest. We would gladly welcome him back to Cottage Zanmi.
My sister & I visited Haiti, Jacmel specifically, for the first time earlier this month. We were visiting from the States & didn't know any Creole (kreyol) or French, so we were excited to be staying on Frantz' property as he spoke English. Originally we were staying on a differe…
Réponse de Frantz :
Hello Ja'Veonna and thank you for your kind review. I regret I wasn't able to spend more time interacting with you and your sister. I usually do spend more time with guests and enjoy the interaction and learning from them. But unfortunately I was not available during that time. I am however, very pleased that you enjoyed the ocean view, the patient staff, and the service. Thank you to you also for your patience and understanding.
I studied accounting in New York City but while on vacation in Jacmel I discovered the community of Coterelle and fell in love with everything here. I love the ocean, the fresh air, the easy going life, the friendly people, and the natural beauty. I love the beach & swimming, …
Langues : English, Français
Taux de réponse : 100%
Délai de réponse : Moins d'une heure