Please visit the resort website (URL HIDDEN)
Guests have free access to leisure and spa facilities. Major attractions within ten miles include Keswick, Ullswater and Penrith.
Parking gratuit sur place
Internet sans fil
Voyageur supplémentaire Sans frais
Communiquez toujours via Airbnb
Pour protéger votre paiement, ne transférez jamais d'argent et n'établissez pas de contact en dehors du site ou de l'application Airbnb.
Respect other guests with the apartment complex
Dispositif de sécurité
Détecteur de fumée
Détecteur de monoxyde de carbone
Kit de premiers secours
Fiche de sécurité
Séjour de 7 nuits minimum
The accommodation was exactly as we'd hoped... clean, spacious, well equipped and the leisure facilities in the complex were ideal with a reasonable gym, pool, steam room, sauna and a table tennis table with no additional hidden fees. Unfortunately, it wasn't a good beginning to a weekend break or airbandb though as after a reasonable drive across it transpired that our room was double booked on the 2nd night, potentially leaving us without a place to stay on a Saturday night. I was offered a refund by air B&b should the host fail to contact me within half an hour as we couldn't get ahold of him. When the owner then contacted me, he stated he had contacted the complex receptionist and the key should be left and booking was confirmed for the full weekend. When I passed the phone to the manager, she explained that she had another customer moving into the same room the following day. When the phone was passed back to me, he then stated he had made it very clear when he talked to me that we couldn't stay on the Saturday'. Controversially, I had never spoken to him and there was nothing on the booking confirmation to suggest anything other than a Friday and Saturday stay with check in and out dates. Very fortuitously, the manager of the hotel/apartment complex was lovely and had one apartment left (approx 100+ apartments) so we were very thankful for her support, especially as she had never had any guests use air B and B for any bookings there before and was under no obligation to help us. She moved a few other guests around for us to make our stay feasible. It was embarrassing having 3 staff and the manager being called at the venue to solve the host's poor organisation but then greatest annoyance was the host's attitude, blaming us for his error and then not really having another option, leaving both me and my wife concerned whether we'd have anywhere to stay at late notice and a long way from home. In summary, lovely place, perfect location and setup for couples and families and I'd highly recommend it but double check with the owner and the complex that it isn't double booked.