A very nice view to one of the streets that surround the Palace.
Palácio de Sant'Anna Room/Quarto 8
Palácio de Sant'Anna Room/Quarto 8


1 voyageur

1 chambre

1 lit

8 salles de bain


1 voyageur

1 chambre

1 lit

8 salles de bain

Veuillez entrer le nombre d'adultes.
Adultes
1
Veuillez entrer le nombre d'enfants.
Enfants
De 2 à 12 ans
0
Veuillez entrer le nombre de bébés.
Bébés
- de 2 ans
0
1 voyageur au maximum. Les bébés ne sont pas pris en compte dans le nombre de voyageurs.
Vous ne serez débité que si vous confirmez
Vous ne serez débité que si vous confirmez

À propos de ce logement

Palácio de Sant'Anna quarto/room 17


Équipements

Prix
Caution : 100€
Réduction à la semaine : 15%

Description

Palácio de Sant'Anna quarto/room 17

Large room with plenty of space for a second bed as an option. It is characterized for its lower framed walls, traditionally neoclassic settled, and a bright big window that faces the street with its beautiful trees and the big garden on top. This room is the perfect one for a very nice nap after a long travel!

Guests have acess to all Residence's common areas as living rooms, dining room, meeting/study room, kitchens and breakfast rooms, cleaning service 7h/day, Saturdays included. Free wi-fi and cleaning service in all areas and rooms. Guests have also the privilegue of being in a beautiful historical XVIII century Palace in the very centre of Lisbon. The residents and guests are no access to the 1st floor, whre it is the events zone that is rented case by case to other clients that are not the residents. The events usually take place on week-ends night, and our residents or guests are always informed about them, one week before, ok? These events allows the manager of the Residence to pratice cheaper prices in the rooms. We thank you for your understanding :)

The reception is open on weekdays (from monday to friday, from ten am to one pm and from two pm to five pm) so if you need anything or have any doubt about your stay, you can always reach for us in this schelude or write us an email anytime. In case of SOS you can call the House manager anytime of the day or night.

Our wi fi is very good and strong on common areas but since you'll be in a very beautiful and big historical building with thick stone walls, sometimes the signal is not perfect in some rooms.

As a guest you have the duty to wash your dishes and your laundry as well to clean up everything that concerns you. So you must clean what you dirt. We have all our washing machines and dishwashers at your disposal to help you!


Règlement intérieur
Non fumeur
Ne convient pas aux animaux
Pas de fête ni de soirée
Peut ne pas convenir aux enfants (0-12 ans)
L'entrée dans les lieux se fait à partir de 14:00
Départ avant 12:00

We have a reception open from ten am to one pm and from two pm to five pm only during weekdays (closed on weekends and holiday days). We recomend that you do your check in and check out inside our schelude! If this is not possible for you must give at the moment in cash a gratification of five euros from five pm to eight pm and ten euros from eight pm to eleven am, to someone that will open you the door on purpose. We are sorry but we have nobody to receive you later than eleven pm. We are sorry for this extra expense but you must understand this amount is a gratification and not a tax.


Annulations

Strictes

Si vous annulez jusqu'à 7 jours avant le voyage, vous recevez un remboursement à hauteur de 50 % et les frais de service vous sont remboursés intégralement.


Dispositif de sécurité
Kit de premiers secours
Extincteur
Détecteur de fumée

Disponibilité
Séjour de 3 nuits minimum

13 commentaires


Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Nora
mai 2016
Maria et Nuno m'ont réservé un accueil extrêmement chaleureux par l'entremise d'un échange suivi de mails précis et circonstanciés. Le Palacio est l'endroit idéal pour qui veut se reposer ou travailler : les chambres sont spacieuses et lumineuses, et si le cadre favorise les rencontres entre occupants, chacun veille au calme général. Si comme moi vous ne pouvez pas faire usage de votre portable au Portugal, veillez à être présent aux heures de réception afin de disposer des informations nécessaires en temps utile (pour la remise des clefs notamment). Monsieur Carlos assure le relais avec beaucoup d'amabilité, charge au visiteur non lusophone de se faire comprendre !
Profil utilisateur de Maria
Réponse de Maria :
Merci Nora par votre séjour, seulement un peu court. Peut-être qu'une autre fois vous pouvez nous visiter avec un peu de plus temps. Salut Maria
mai 2016

Profil utilisateur de Nicolas
février 2017
good
Profil utilisateur de Maria
Réponse de Maria :
Thank you for your kindness Nicolas! My best regards Maria
février 2017

Profil utilisateur de Catherine
octobre 2016
I stayed in this room for one month. There are two people who keep the place running: one person does the administrative tasks and another does maintenance and cleaning. The staff are extremely pleasant and helpful. Unfortunately however the Palacio is too big for two people to look after: sometimes the showers are unclean, and generally the kitchens are quite messy. This is mainly a lack of respect from the (up to 26) other tenants but it does make it difficult to enjoy being there. It has more of a hostel vibe, in part because the entire place was furnished cheaply from IKEA with thin mattresses and dim lighting. The 50% monthly discount makes it enticing for medium-term stays but I wouldn't recommend staying here for too long.
Profil utilisateur de Maria
Réponse de Maria :
Hello Catherine, how are you? I am sorry if you were not pleased with something in the House, but I would like to inform you about some features of our House: - we are not an Hostel since we have only single and some exceptional double bedrooms and we have much fewer residents than what you have said in your review, - we are neither an Hotel nor a Bed & Breakfast, and this is clear because you payed less than 15 € per night in the high season and in the center of Lisbon in an 18th century Palace, - there are five people working at Palácio de Sant'Anna, making it possible that the House is working like it is - a permanent employee cleaning everyday the common areas and the bedrooms weekly working in full time from mondays to saturdays, a permanent receptionist working everyday receiving the clients and giving all the necessary informations, and behind all this more three people in management, contact with the clients, correspondence, paying attention to the House and all the clients needs during all weekends, night and all the time when the reception is closed, alwways giving feedback and organising everything to receive and help the residents as best as possible, In this residence or guest house, you are only renting a room, and in other residences like this one, the guests are who provide things like the soaps, higienic papers, trash bags, wasshing dish machines soap and everything that they use is usually organised by them, and not by the employees of the residence, being all the cleaning of what they dirt made by themselves. Ususally this situations don't happen during the summer but when we have students they use more the kitchens and don't organise themselves and sometimes there are unpleasunt situations like this one. I am sorry that you didn't told us at the time, because we would have helped and done something to solve the situation. You'll be always welcomed to our House, but you have to be aware that when you pay 15€ per night and not 100€ or 200€ per night you like in an Hotel side by side our House or in any Hotel in Lisbon historical center, you don't have the same kind of furniture or service. Anyway you are welcomed and we wish you the best in your future life, be always welcome when you return to Lisboa. We would like to see you again Best regards Maria
octobre 2016

Profil utilisateur de Robert
septembre 2016
It was a very pleasant stay! The room was clean and quiet, as well as the common areas. The location couldn't be better; five to ten minutes walk to the big squares (Martim Moniz, Restauradores) and metro stations. On top of that Julia and Carlos were really helpful! Recommended ****
Profil utilisateur de Maria
Réponse de Maria :
Hi Robert! Thank you very much for your stay and for your feedback. We loved having you here. Please return always. Best Regards, Julia (Reception)
septembre 2016

Profil utilisateur de Agnieszka
septembre 2016
Sucha great place to stay. The villa is very central, less than 10 min walk to the nearest metro station in the old part of the city. The room was specious enough and had everything what was needed. The room allowed to enjoy my privacy, on the other hand, socialising with people staying in the place made a huge contribution to the great time I had there. Huge "thank you" to Julie and Carlos, they were more than just people working there:-)
Profil utilisateur de Maria
Réponse de Maria :
Hi Agnieszka! We loved having you here at Palácio de Sant'Anna and already miss you! Hope you will come back one day!!! Until then, lots of luck:) Julia (Reception)
septembre 2016

Profil utilisateur de Casey
août 2016
Staff here are very friendly, available and helpful. It was a stay with adequate facilities, fun people and in a good location.
Profil utilisateur de Maria
Réponse de Maria :
Thanks Casey for your review! :) You are an excellent guest too :)
août 2016

Profil utilisateur de Grace
juin 2016
Perfect location but be aware it's on a hill but most places are in Lisbon. Shops are 20m away and is 10 walk to main areas. The room and build has ample room and is cleaned every day. It's the cleanest hostel I have ever stayed in but you will always get a few people who don't really clean up after themselves. My partner needed to stay with me on the last night and the host made this easy for us, so than you for that.
Profil utilisateur de Maria
Réponse de Maria :
Thank you so much for your stay! You're always welcome at Palacio de Sant'Anna!
juin 2016

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Lisbonne, Portugal · Membre depuis juillet 2014
Profil utilisateur de Maria

Família
Portugal
Gavião
música
passeios

Taux de réponse : 100%
(30 derniers jours)
Délai de réponse : Moins d'une heure

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