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Procédure d'arrivée irréprochable100 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
This unique and renovated apartment is one block away from one of Vancouver's most desirable neighborhoods. A comfortable and welcoming home base after your adventures in Vancouver, many beautiful touches make this a lovely place to stay!
Fer à repasser
Espace de travail pour ordinateur portable
1 lit queen size
1 canapé convertible
Ne convient pas aux enfants (0-12 ans) - The house has not been child proofed for young children.
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 15:00 et 17:00
Départ avant 11:00
We had an unpleasant stay here here (it was supposed to be 5 nights, but we checked out early). Looking through the reviews, I see there’s only a couple from 2018 for this particular basement flat (though plenty from 2015/16) – so I thought I’d better add another. Lisa and her fr…
Réponse de Lisa :
I’m so sorry to hear about your experience, and had you told us about your difficulties, at any time during your stay, we would have done everything we could to accommodate you! I would strongly suggest that you communicate with your Airbnb hosts while you stay with them. We are always happy to accommodate our guests! There have been extensive wildfires in BC and abroad, which have impacted the air quality, which may actually have been the source of your problems. NO ONE else who has stayed in the apartment, recently, after your stay, or anytime in the past five years, has experienced the difficulties you describe. Paula, who cleans the apartment, assured me that the sheets and towels were fresh, clean and dry. I’m confused by your all of your complaints, and am astonished that you didn’t communicate ANY of this with either of us during your stay. Carl, you requested an early check in to the Vancouver apartment, which we were happy to accommodate. You arrived early, but we allowed your extra early check in. We accommodated your request for an extra guest, offering to come by twice to collect the fee listed on airbnb for extra guests. We were in touch throughout your stay. At no point during 12+ correspondences did you mention problems or concerns! Had you mentioned ANY of your concerns we would have been eager to make every effort to accommodate you! Unfortunately, you did not mention anything, even on your last night, instead creating a list of issues a week after check out and requesting a FULL refund. This behavior seems very suspect. This has been a very disappointing experience. Because of your lack of communication over concerns, and requesting a full refund a week after his check out, Airbnb has dismissed your request for a full refund. Out of good faith, we offered you a refund for your last night. If you would have communicated during your stay, we would have done everything we could to help you. ‘Very clean and tidy apartment, host was very helpful and responsive.’ ‘Just spent one night at Lisa's rental, and it was everything I expected…The place was, clean, spacious for a Small space…I would recommend anyone to stay at Lisa's home. :)’ ‘Lisa was amazing to deal with, the location was amazing, parking was reasonable, and the property was great.’
This place was perfect for our week long stay in Vancouver. It is conveniently located close to the BART - about a 15 walk. Victoria drive is parallel to Commercial Drive - lots of great restaurants and bars. The place itself is a great size for 2 people. It has a fully equipped …
Lisa took my girlfriend and I in on short notice and the place was as described. Centrally located, safe, clean and everything we needed to sleep comfortably and rest our heads while exploring. Lisa greeted us upon arrival, was communicative while giving us our space. Would stay …
Hi! I'm a pianist and composer living in Vancouver. I love to travel, and am very lucky, my work allows me to do this! I have a quiet 13 year old son - we sometimes travel together. As a host, I like to welcome people into my home. I believe it is important to create a fr…
Langues : English, Français
Taux de réponse : 90%
Délai de réponse : Quelques heures