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THE GROVEPenthouse private suite/ba

Profil utilisateur de Farah
Farah

THE GROVEPenthouse private suite/ba

4 voyageurs
1 chambre
2 lits
1 salle de bain
4 voyageurs
1 chambre
2 lits
1 salle de bain

Luxurious penthouse suite in 2bedroom 2 bathroom apt in sky hifh tower. Enjoy your own private suite with personal bathroom with a gorgeous view. Towels, bedding, and toiletries provided. Wifi included.

Équipements

Ascenseur
Petit déjeuner
Salle de sport
Cuisine
Wi-Fi
Piscine

Disponibilité

3 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Antonia
Antonia
mars 2018
Other than the location, my overall experience was not great. When I arrived, dishes were unwashed, counters were dirty, and the trash was full. The host demanded that we take out the trash at the end of the visit, which is unreasonable since I was billed a cleaning fee. I took i…
Profil utilisateur de Ali
Ali
septembre 2015
We loved our stay at Amani's apartment! It's really well located in the Mid-Wilshire neighbourhood, very close (walking distance) to lots of sights (LACMA, farmer's market, the Grove) and restaurants. The space was really well organized and presented, we had everything we needed …
Profil utilisateur de Mohammed
Mohammed
juin 2015
It was one of the worst experience in my life. At the beginning, my mother and brother were staying at the hotel when they decide to move to this place.I contacted her and she accepts my request immediately. After that, I cancelled my reservation in my hotel, then I called her. T…
Profil utilisateur de Farah
Réponse de Farah :
Mohammed, We talked immediately after i accepted your inquiry and i told you the price was not reflected accurately. I gave you the option of a cancellation with a full refund which you declined....this was minutes after booking. Also when you arrived you were under the impression that it was the entire apt and stated your mother and brother were not comfortable sharing the apt. Again I gave you the option of a refund if a potential renter came. A potential renter came for the other room which included males and females so you were asked to leave with a prorate refund. With that being said you failed to mention that i was helping you find a place where your mother and brother would be more comfortable. You also failed to mention that you were not charged more for the stay even though is was more for the following week. And you also failed to mention that you were given your money back. the one issue with your brother was he flooded the bathroom from the shower not the toilet because the shower curtain was not used appropriately. I don't appreciate lack of information i your review. Please don't make it seem like you were kicked out without your refund. I think if you have a place of your own you should accommodate your mother instead of trying to place her in uncomfortable situations. I wish you luck in your future bookings, and i hope you reflect more honestly in your future reviews.
juin 2015

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Hôte : Farah

Los Angeles, Californie, États-UnisMembre depuis février 2015
Profil utilisateur de Farah
322 commentaires
Vérifié
I am ambitious, friendly, and a knowledgeable traveler. I love meeting snd socializing with new people. Learning about different cultures and backgrounds is fun but I am also very respectful of peoples privacy and alone time :). I travel a lot so I am not home most of the year, …
Langues : English
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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Arrivée

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