Walk just 7 minutes to the convention center and downtown San Jose!
We offer four two-bedroom apartments in the same building (capacity: 20-30 people). Each apartment offers these features:
Two bedrooms (and one bathroom)
Two HD TVs
Vegetable garden and fruit trees
Cotton bedding and towels
Our four apartments were remodeled elegantly in 2015, in an 1896 Victorian-era home.
Our Downtown Location; Easy Walking and Easy Parking
Our apartment building is close to downtown; to walk to the convention center and nightclub area, you need about seven minutes.
We are 0.5 miles (0.8 kilometers) away from the San Jose Convention Center, Tech Museum, Children’s Museum and light-rail station, 0.6 miles away from San Jose State University (SJSU), and 1 mile from the SAP Center. Across from the SAP Center is the Diridon Caltrain station (which takes you north to cities such as Mountain View, Palo Alto, Redwood City, and San Francisco).
By car, we are:
- one minute from route 280 (north or south), and five minutes to route 101 (and 87)
- ten minutes from San Jose’s airport and more frequently visited districts (Willow Glen, Rose Garden, Japantown, Little Saigon, etc.).
For free you are welcome to use our property’s back parking lot, one space per apartment. If you need more parking, public parking is available down the street for $5 per day.
We offer four apartments, all in the same building with these common features:
A) all private and separate living spaces, not shared with other guests (unless you include them in your group)
B) equivalent size (about 750 square feet or 70 square meters)
C) two bedrooms, with a king bed and other beds to maximize occupancy (and save you money, if you have more than two people)
D) two separate entrances, front and back, giving private access to each bedroom
E) a comfortable bathroom with a custom-marble shower between the two bedrooms; the separation and central bathroom give each room more privacy
F) a full kitchen with a granite counter, a small dining table, stainless steel appliances and everything else a cook can desire (such as a gas stove and oven)
G) five-star reviews (#4 is new to the market)
H) the same daily rates and extra-person charges ($30 per person per day)
I) fast Internet and large-screen, new “smart TVs”
J) shared access to our outside barbecue, sundeck, laundry
All apartments are of similar high quality, with slightly different configurations. They all have one king bed in one bedroom and 2-5 other beds in the other bedroom. When renovating the building a few years ago, we converted each apartment’s living room into “the other bedroom” to accommodate more guests (allowing you to avoid booking two places and incurring more cost). In other words, each apartment lacks a dedicated living room but most guests use one of the rooms as their living room (as six of our eight bedrooms have at least one sofa and all bedrooms have one TV).
If you have a larger group and will fill both bedrooms and need a dedicated bedroom, you may consider the option of renting an additional apartment.
About 1/2 of our bookings are groups of 3-5 people such as families or corporate teams (all men, all women, or a mixture of genders). The other half of our visitors comprise 1-2 people. All bedrooms have spacious king beds to please the picky single traveler or couple (like me and my wife).
If you are traveling in a larger group, it may comfort you to know that we can host up to 25 adults in our four apartments. We sometimes have more than 30 guests at the same time but don’t recommend this.
For your reference, you can see each apartment’s photos here:
Unit #1 (downstairs, across from #2 and below #3): https://www.airbnb.com/rooms/10533278
Unit #2 (downstairs, across from #1 and below #4): https://www.airbnb.com/rooms/4118960
Unit #3 (upstairs, across from #4 and above #1): https://www.airbnb.com/rooms/6797579
Unit #4 (upstairs, across from #3 and above #2): https://www.airbnb.com/rooms/13140058
Since most guests stay at my apartments for sleeping mostly, I focus on the sleeping aspect of your prospective stay. I strive to optimize the balance between cost, capacity and comfort.
This “Sleeping” section is detailed, since some guests want to know where they or their group would sleep more specifically. But if you are traveling alone or with only 1-2 other people, you can probably skip these next sections (all you need to know is that all our beds and bedding are comfortable).
To make it easier to remember each room, we call the front bedroom the Cactus Room (near our cactus garden); the rear bedroom is called the Sundeck Room, near our back sundeck.
Sleeping: Overview of Each Apartment Separately
Each of our apartments accommodates a different number of people, as follows:
#1, downstairs, has a king bed in the Sundeck Room; the Cactus Room contains a bunk bed (with single on top and full/double on bottom), and queen sofa bed; #1 can sleep 4-7 people if two people sleep in the king, queen and full beds. If the sofa bed is pulled out next to the bunk bed, the room is tight for walking but good for sleeping. This apartment’s configuration is similar to #2, which is across the hallway.
#2, downstairs, has a king bed in the Sundeck Room; the Cactus Room contains two bunk beds (single beds on top and bottom), a single bed and a long leather sofa (similar size as a single bed); #2 can sleep 6-7 people if two people sleep in the king bed. This apartment’s configuration is similar to #1, which is across the hallway from #2.
#3, upstairs, has a king bed and love seat in Cactus Room, and in the Sundeck Room a queen leather sofa bed and a futon full/double futon bed; #3 can sleep 3-6 people comfortably if two people sleep on the king bed, queen sofa bed, and full futon bed. If the sofa bed is pulled out next to the futon sofa bed, it is tight when walking in that area but good for sleeping. This apartment’s configuration is similar to #4, which is across the hallway from #4.
#4, upstairs, has a king bed and full sofa bed in the Cactus Room; in the Sundeck Room are a bunk bed (single on top, full/double on bottom) and sectional sofa; #4 can sleep 5-7 people comfortably if two people sleep on the king bed, full-size sofa bed, and full-size bunk bed. If the sofa bed is pulled out next to the king bed, it is tight for walking but good for sleeping. This apartment’s configuration is similar to #3, which is across the hallway from #3.
Sleeping: Overview of All Apartments Together
If you are interested in booking all two or more apartments for colleagues or friends, this option is sometimes available. All apartments are rarely available at the same time unless advance notice is given, but I’m providing capacity information for your reference, starting with most spacious beds and ending with the smaller sleeping surfaces (for “younger children”):
Normal beds (accommodate 16-26 guests):
4 king beds (can sleep 1-2 people)
1 queen sofa bed in #1 Cactus Room (can sleep 1-2 people)
1 queen sofa bed in #3 Sundeck Room (can sleep 1-2 people)
1 full futon bed in #3 Sundeck Room (can sleep 1-2 people)
1 full sofa bed #4 Cactus Room (can sleep 1-2 people)
1 full futon bed: bottom half of bunk bed in #1 Cactus Room (can sleep 1-2 people)
1 full bed: bottom half of bunk bed in #4 Sundeck Room (can sleep 1-2 people)
1 single bed: top half of bunk bed in #1 Cactus Room (can sleep 1 person)
1 single bed: top half of bunk bed in #4 Sundeck Room (can sleep 1 person)
1 single bed: bottom half of dark blue bunk bed in #2 (can sleep 1 person)
1 single bed: top half of dark blue bunk bed in #2 Cactus Room (can sleep 1 person)
1 single bed: bottom half of medium blue bunk bed in #2 (can sleep 1 person)
1 single bed: top half of dark medium bunk bed in #2 Cactus Room (can sleep 1 person)
Partial beds from sofas (accommodate 4-6 younger children, 3-5 feet tall):
1 bed-size leather sofa in #2 Cactus Room (can sleep 1 person)
1 love seat in #3 Cactus Room (can sleep 1 younger child)
1 sectional yellow sofa part in #4 Cactus Room (can sleep 1 younger child)
2 sectional sofa parts in #4 Sundeck Room (can sleep 1-2 younger children)
Five single mattresses, each 38x74 inches or 96x188 cm (accommodate 5 guests):
1 extra single mattress in “study den” of #1 (separate room - can sleep 1 person)
1 extra single mattress for #2 (can sleep 1 person)
1 extra single mattress for #3 (can sleep 1 person)
1 extra single mattress for #4 (can sleep 1 person)
1 extra single mattress
These five high-quality Sealy Posturepedic single mattresses can be deployed onto empty floor space (might be a challenge finding this space, but some guests have put friends next to king bed, corridor, etc.).
A) Total sleeping surfaces outlined above: 29
B) Range of occupancy (with two people in king and queen beds): 29-34
In case this isn’t obvious, squeezing 25-34 people into four apartments will be, well, a squeeze. (Some guests prefer to squeeze their group, in order to not squeeze their wallet.) I do not recommend squeezing an excessive amount but it has been done, without too much anguish. As you can see from your booking website, we consistently get five-star reviews.
Some of the information above may change, depending on your arrival date. For example, we might add another sofa bed to apartment #4. (Often 1-2 people stay in our apartments, but equally often our bookings comprise 3-6 people, or 2-4 apartments rented by the same group.)
Details about the bed dimensions are available upon request.
Sleeping: Further Analysis and Configuration of Options
The occupancy numbers of the “Overview of Each Apartment Separately” do not exactly match the “Overview of All Apartments Together” because the latter shows maximum numbers.
Our apartments are rather new to the market so some sleeping options have not been tried. For example, guests have not yet tried the option of sleeping on our sectional sofas (but when my family travels, my adult kids are glad to on almost anything). One guest even suggested sleeping on the shelves in the closets (about 2x6 feet).
If you are in a group and want only one person, typically an adult, to have his or her own bed or bedroom, you can see the number of sleeping surfaces to determine the maximum occupancy of an apartment. It’s your choice if you want males and females to share, or not share, beds, bedrooms, or apartments. It should be noted that, in each apartment:
- each apartment has a bathroom and corridor separating each bedroom
- to get to the kitchen, guests sleeping in the Cactus Room need to either A) walk through the corridor and Sundeck Room or B) walk outside the building by taking their separate exit (each apartment has two exits, through the corridor between the Cactus and Sundeck rooms, and into the kitchen)
- the Cactus Room is about twice the size of the Sundeck Room
- the prior owner used one of these two rooms as a living room but we use them both as bedrooms as visiting groups often have 4-6 people
If you have a larger group but want fewer people or only one gender sharing one apartment, look carefully at this configuration and remember that, if you need more space, you can book up to four apartments with me.
Some families or groups like to, or need to, squeeze into one apartment. For example, in the summer of 2016, one lady wanted to put 18 family members into one apartment (with some coaxing, she ultimately decided that three apartments would be more sensible). If families, friends or coworkers want to cram into one of my apartments, that’s fine with me, as long as they don’t complain later about having only one shower or too little space.
When making the booking, unless we agree separately, you will be assigned as follows: if you have 2-3 people, the upstairs apartments #3 and #4 are more appropriate; if you have more than three people, the downstairs apartments #1 and #2 are better.
If you decide to include more or fewer people before or during your stay, we can modify your fees accordingly quite easily through your booking website, as long as at least two people stay in each apartment booked.
Larger Groups and Events
This home is ideal for larger groups! Not only can you enjoy our four apartments and many beds, you may especially enjoy our industrial-size barbecue and comfy sundeck out back.
Larger groups tend to need a good washer and dryer for laundry, which we also have for your free use. And if you want to cook up a storm, we have large-capacity refrigerators as well as gas stoves and ovens (plus dishwashers, microwaves, etc.).
Four cars fit in our back parking lot (one per apartment). If you need additional parking or have a larger vehicle that won’t fit easily through our narrow driveway, public parking is available a five-minute walk away ($5 per day).
Besides taking good care of my property, the only big requirement of you is to follow our house rules (especially do not disturb our neighbors with parties or other loud noise before 9 AM and after 9 PM).
Unless you book hotel rooms downtown at probably at a much higher cost, there is probably no other option as conveniently located and priced. (And remember, most hotel rooms accommodate only 2-3 people per room).
Internet and TV
Each apartment has two TVs and offers fast Internet and free Netflix. The room with the king bed has a 55 or 60 inch LED TV (it’s a recently purchased “Smart TV” allowing you to surf the Internet and use apps relating to YouTube, (SENSITIVE CONTENTS HIDDEN), music, photo sharing, etc.). In addition, in the smaller “Sundeck” bedroom of each apartment, we have an additional :”Smart TV” (38, 48 or 55 inches). We also offer about 50 local TV channels.
Our Comcast Xfinity internet service is both wired and unwired, providing up to 150 Mbps in speed (shared by all guests).
Unless you have already chosen and booked my apartment, I realize that at this time, your focus may be to collect information in order to make a decision. Alternatively, if you want to book the apartment immediately, please go ahead with this option by accepting the apartment’s rates shown and calendar availability.
We work on a “first come, first serve” basis. We encourage you to book rather immediately as prior guests have been disappointed when waiting and losing out.
Not all apartments are available at all times so if one apartment is not available, please check the availability of the other listings.
After booking my apartment, a few days in advance of your arrival, you will receive complete information to get situated, such as your keypad code (we don’t use keys). On nearly a daily basis, I update my documentation, including keypad codes, so I won’t send you the documentation until a few days before your arrival.
You may arrive any time after our 4 PM check-in; arriving earlier is sometimes possible, so that you can leave your bags when the apartment is being cleaned.
We have tried our best to transform our apartments into a set of premier short-term residences in San Jose, proving a high degree of comfort to match the high degree of convenience of our downtown location.
As you can perceive from the detail of my information and my five-star reviews, I am a careful property owner who has created a lower-risk and value-added situation for you and your upcoming stay.
Accès des voyageurs
You have “24 hour access” to your apartment!
Our doors have keypad codes, not traditional metal keys. You will receive your apartment’s codes shortly before you arrive (which can be any time after check-in at 4 PM, even at midnight or 2 AM).
Most guests are optimistic about their arrival time, but take longer than expected to find their way; with your keypad code, you don’t need to rush to your apartment.
If I am on a trip, the building’s handyman Josue lives near the apartments and can help you.
Naturally you will have free access to our high-speed Internet connection, through access points throughout the building.
In addition to your apartment, you are welcome to use the laundry room in the basement, back barbecue, back sundeck, back balcony, and back parking lot (each apartment has one place; public parking is nearby for $5 per day).
Échanges avec les voyageurs
I usually stop by our apartments a few times weekly and hope to meet you in person if it’s convenient. Since most guests are busy during the day and want to relax at night; I actually meet only about 10% of all guests.
After arriving, most guests don’t need to communicate with me, but if issues arise, these guidelines might help:
- I like to stay in touch and know that your stay is going well
- working in the software industry, I use my computer day and night, making it easy for me to respond
- Josue and I use (SENSITIVE CONTENTS HIDDEN) heavily, so feel free to add our phone numbers to your app
- In your apartment’s kitchen you’ll find a Quick Reference guide, with contact info
- I travel often, also internationally, so sometimes I’m not available
- I sleep around midnight from 7:30 AM, at which time I turn off my phone
- I’m glad to use your email address if that’s more convenient for you
My handyman Josue or his dad Alvaro are often at the building; feel free to ask them for help.
In general, your booking company’s messaging platform (website and phone app) works well for both short messages or longer email, both normal and urgent, for which notifications appear on my phone and computer.
Of course, you may use my mobile phone number to send me text messages or call me.
Check-out time is 11 AM. It might be possible for you to stay in the apartment a few hours longer, while my cleaning team is there working, but please ask us in advance.
You do not need to notify me when leaving. Not having a key, just close the door behind you.
You are welcome to leave tips for our cleaners and handyman, but you are not encouraged or expected to do so. We all know that people working in service jobs don’t earn a lot of money and do appreciate tips but the choice is yours.
Our cleaners complete an inspection form to check our inventory and to determine if any problem arose such as mechanical malfunction, damage or loss, or exceptional cleaning challenges.
This section includes the following two sub-sections below, to help prospective guests understand the apartment features better:
A. New Arrivals – Orientation Guidelines, that all guests receive before arrival
B. Table of Contents of Resource Binder Materials
A. New Arrivals – Orientation Guidelines
These guidelines will answer typical questions and help you enjoy the amenities of our apartments. If other guests are staying with you at our apartments, you can forward to them information relevant to their needs.
1 House Rules
Courtesy. Please adhere to these requirements:
- Do not smoke anywhere on the property!
- Do not be loud or disruptive.
In addition, it would be kind if you could:
- Walk quietly to avoid disturbing neighbors, preferably without shoes (floors are kept clean).
- Separate garbage from recyclables.
Complete house rules are available in the House Rules document.
Safety. Check that all doors are locked behind you. Doors lock behind you within 10 seconds. Use deadbolts when inside apartment. (Leave deadbolts unlocked when leaving the apartment at any time.) Be especially careful when using the steps so that you don’t fall.
Following the law, each apartment has smoke detectors and fire extinguishers, inspected regularly. If your fire detector starts beeping, you can remove the batter or disconnect it (usually rotating it clockwise off the holder), using the step ladder in the laundry room.
Emergency Contacts. If you have a serious problem and cannot reach the host or another contact person on the list of contact people listed on the quick reference guide or in the resource binder, please call your booking company. If another guest is too loud or creating another problem, and if you cannot reach me, please knock on the other guest’s door and politely express your concern and/or call the booking company.
Night Lights. To reduce the risk of injury at night, especially if you arrive at night, we have installed a few night lights; if the lights annoy you, feel free to remove them.
Safe for your Valuables. To protect your valuables, your apartment has a safe in the Cactus room closet. To lock your safe, close the door, enter a four digit personal code and then press #. To open the safe, enter the code again. Alternatively, to open and close your safe, you can also swipe a credit card or any other card with a magnetic strip. (In apartments #1 and #4, first press key “A” when using a personal code, or “B” when using a credit card.)
Shower Mats. To reduce the risk of falling in the shower, a shower mat is in the closet of the Cactus bedroom.
3 Coming and Going
Checking In. Official check-in time is 4 PM. It is often possible to check in earlier, although your apartment may not yet be clean. But at least you may store your luggage there earlier, as you can read below.
Checking Out. Check-out time is 11 AM. You don’t need to inform us that you’re leaving, you can simply leave. When you have time, please send me a message about any mechanical problems, missing or broken items, or annoyances that I should address. Helpful to our cleaning staff is your loading and running the dishwasher (but do this only if convenient). A review of your stay would also be appreciated if you booked through a third party.
Storing Your Luggage and Car before or after your Stay. We have two options that can allow you to store your luggage if you arrive before official check-in at 4 PM (or after checking out at 11 AM on the day of your departure):
1 an exterior locker in the back of the building
2 inside your apartment
Regarding option 1, for your luggage, we have a storage locker than you can access through the lockbox and padlock. If this scenario applies to you, please ask for our lockbox code.
Regarding option 2, if another guest won’t be checking in on your day of departure, it might be possible to leave your luggage in the apartment. We cannot predict if other guests will be using “your” apartment if you arrive early or if you depart later, as some guests will book our apartments without any advance notice, sometimes checking in the same day.
If you get permission to leave your luggage in your apartment, iIf you happen to be in the apartment during these extended hours, our cleaning crew or possibly other guests may overlap. Please consolidate all your belongings (keep all items together, packed in your suitcases). Suitcases and other bags should be stored out of the way. You may leave food in the refrigerator, accepting the risk that the cleaning staff might discard (or eat!) it before you return. Also, guests may check into “your” apartment while your belongings are there; reciprocally, you might find the belongings of the new guest when you return.
If you have a car, you may leave it parked in the back after checking out (or before official check-in). However, there is a remote risk that the new guests will park in front of your car and leave the building, trapping your car. To avoid this risk, you can also park for 24 hours for $5 at nearby 630 South First Street (under Interstate 280).
The host or owner cannot take responsibility for anything lost, stolen or damaged at the property, including your luggage or vehicle, during or after your stay. Everything should be safe; a guest at our apartments has never experienced any theft, loss or damage (but eventually this will happen).
Two Entrances. Each apartment has two doors, leading inside and outside the building, giving each bedroom separate access and egress. The building’s central front door is eight steps above the sidewalk; when entering this door, you will see doors to the two lower apartments (1 and 2) and the stairwell leading upstairs to apartments 3 and 4. These interior four doors lead to your apartment’s “Cactus bedroom” (front bedroom). Around the building in the back are four exterior doors, leading to each of our four apartments (giving separate access to the kitchen and “Sundeck bedroom”).
If you are in the front Cactus room and need to go to the kitchen without walking through the rear Sundeck room, you can take the stairwell door to exit the building and enter the kitchen through the outside back entrance. (This approach isn’t optimal but it’s a solution.)
Parking. Park in the back where you find a place (each apartment is allocated on parking space; a second car might be parked tandem). If you are disabled and need to park on the street, we can lend you a parking permit. Permits are hard to get from the city so you need to return it in order to not forfeit your $500 security deposit. You may also park for 24 hours for $5 at 630 South First Street (4 minutes away, under Interstate 280).
Wi-Fi. Before your arrival, you will receive the Wi-Fi code for your apartment. You may use as much data as you want but do not download any movies or other content illegally. (Any illegal activity could be reported to local and national law enforcement agencies, in addition to leading to eviction.)
TV. To start your TV, use the TV remote control to: turn on the TV. (The remote control is near the TV; if you can’t find it, you can use the keys on the side of the TV.) Your “Smart TV” has numerous apps such as Netflix and YouTube. It also has dozens of “over the air” live TV stations.
Multi-Function Printer. A multifunction laser printer, purchased in October 2016, is in the basement laundry room, providing printing, copying, and scanning. It’s connected to our network, accessible through all access points. It supports various protocols, such as iOS, Windows, AirPrint, (SENSITIVE CONTENTS HIDDEN) Cloud Print.
Shredder. In the laundry in the basement, you can find a cross-cut shredder for your sensitive documents, under the table.
You can read more about your TV and printing at our apartments in this section: Technology (network hardware, Netflix, Live TV, printing, problems, Topic 15 - Priority 3).
Air Conditioning and Heating. Every apartment has its own heating, air conditioning and ventilation system (HVAC – it’s a rather high-end, quiet heating, ventilation and air conditioning unit system).
In apartments 1 and 2, we use (SENSITIVE CONTENTS HIDDEN) Nest thermostats, usually programmed automatically and remotely. You can find your thermostat on the side of the wall connecting to the kitchen. In apartments 1 and 2, the thermostat is to the right of king-bed headboard. In upstairs apartments, the thermostat is above the sofa under the ceiling HVAC.
When leaving the apartment, please turn off the fan and all other electric devices. If you are not “home” or if the temperature outside is comfortable, we will turn off the HVAC (and TVs).
If it’s cold and your heating isn’t working, know that each apartment has at least one portable oil-filled heater, as a backup, typically stored in the closet of the Cactus Room. Additional blankets are in the Cactus room closet.
Iron and Ironing Board. Each apartment has an ironing board and iron in the closet, as well as hampers for laundry. The laundry room has an extra, small ironing board (but no iron).
Hair Dryer. Under or near your bathroom sink is a hair (blow) dryer. (You can use it after standing under our extra-high showers. I’m tall and dislike the typically short hotel showers, so these are built for tall people. In the bathroom cabinet are shower caps.)
Power Strips. We have plenty of power options in each apartment, including USB phone chargers, power strips, “quad” power outlets.
Fans. The upstairs apartments have fans in your Cactus Room. The remote controls are hopefully located behind the fan motors or on the table nearby. The AC/heater is located in the Sundeck Room, from which the cool or warm air flows. The Cactus Room becomes cool or warm faster if the two hallway doors are open.
Window Blinds: In July 2016 we installed new blinds, to provide better privacy and reduce heating and air conditioning costs. Please 1) use the two “tilt” strings on the right of the blinds to open or close the slats, and 2) do not use the left string (that lift or drop the blinds).
5 Food and Kitchen
Complete Kitchen. Of course we have for you plenty of pots and pans, cutlery (forks, knives, spoons), dishes and glasses, etc. When arriving, see what’s available in the kitchen cabinets.
Free Tea, Coffee, Creamer, Sugar, Honey, Filtered Water. Tea and related items such as sugar and honey are available near the basket of snacks. In the refrigerator are caffeinated and decaffeinated coffee, dairy creamer, and a Brita water pitcher of filtered water.
Free Beer, Snacks. In your kitchen you will find a few bottles of beer in the refrigerator and nuts, ramen, and other snacks (items in the basket are free of charge). Beer is available only if you are over age 21.
Spices and Rice. The kitchen has a spice rack, salt and pepper, organic oil and vinegar, red onions, as well as organic jasmine rice and brown rice, all for free. Each apartment has a rice cooker and rice paddles (serving spoons).
Food for Sale. For interested guests, in addition to the free food items, we can make available food for sale, such as pizza and Haagen Dazs ice cream (in the freezer). The kitchen cabinets contain a variety of organic and other vegetable-based food such as spaghetti sauce, tomato sauce, pasta, corn, beans, mushrooms, etc. The price stickers show the prices, whose total will be added to your bill when checking out. [This program was suspended in 2016.]
Coffeemaker, Kettle and Teapot. Each apartment has these devices. The teapot and Mr. Coffee decanter are glass and should not be placed on an open flame. Water should be boiled in the kettle before being poured into the glass teapot.
Barbecue. Outside in the back is a high-power propane barbecue, which you are welcome to use at no cost, as long as you clean the grill and utensils well after using (unless you want to be charged a $30 cleaning fee). Turn on the propane under the grill and then follow ignition instructions on the grill. Cooking and cleaning utensils are under or near the grill. Please see the House Rules for more information if you are hosting a larger group.
Seating. Our kitchens and their tables seat three people comfortably (some of the kitchen tables expand to a larger surface). Under the king bed of your apartment are additional folding chairs, that you can use if you have more people. If not eating in local restaurants, larger groups often prefer to use the larger tables and barbecue outside (unless it’s cold or rainy, which is typically only the winter time).
6 Keeping Clean
Everything Provided. Don’t worry: the apartment is fully stocked! Of course we have for you plenty of body wash, shampoo, moisturizer, laundry detergent, toilet paper, paper towels, tissue paper, a scale for checking your weight as well as an iron and ironing board.
Additional Cleaning Tools and Supplies. In the Sundeck closet, you will find additional boxes of paper towels, toilet paper, and tissue paper as well as a cleaning caddy (holder) with brushes, sponges, spot removal, broom and dustpan, etc. In this closet is also a powerful hand vacuum cleaner (Bissell Cleanview Deluxe Corded Handheld Vacuum). Under the kitchen sink are additional trash bags.
Laundry Details. If you want to explore our washing machine’s features, it’s a GE model PFWS4600LWW. The dispenser’s right front compartment is for bleach and softener, which we don’t provide. We provide free detergent. You can read more about our laundry in this section:
Kitchen, Bathroom, Laundry, Dishwasher
(Topic 12 - Priority 3)
Dishwasher. To conserve water, please run the dishwasher only when it’s full, preferably just before you check out, to help the cleaners. (Checkout time is 11 AM.) Dishwasher detergent is in small, coated packets, under the sink (do not open the plastic packet; just put into the latched detergent drawer in dishwasher door).
We apologize in advance if you find dishes in the dishwasher when arriving, which are sometimes left to dry after the last guests departed. If you have time before departing to put your used glasses and other dishware into the dishwasher and start the cycle, that will help us avoid this problem.
Cleaning. Before you arrive, your apartment should be very clean. After you arrive, you are responsible for keeping your apartment clean. Optional cleaning service is available at $25/hour per cleaner (to clean your entire apartment, the cost is typically around $125 but we charge hourly). For payment, we usually charge your employer, your booking service, or you directly. More information about this service is in Topic 13.
Shoes Off – Request. We try to protect the hardwood floors and keep them clean, so please don’t wear shoes inside the apartment. If you forgot your sandals, we have extra pairs in the closet near the king bed (on the shoe rack, which you can use for your own shoes).
Bedding and Towels. We keep extra sheets, blankets, pillows and towels in the Cactus Room closet (near the street), to free more storage in the smaller Sundeck Room. So that you can sit on your futon and sofa bed during the day, our cleaners don’t always put sheets and blankets on them.
All our bedding and towels are 100% cotton, often with high thread counts. Some people can’t sleep swathed in polyester, so we try to eliminate as many potential disturbance factors as possible within our price range.
Babies and Toddlers. For younger children, we have a high chair, changing pad, and bathing tub (this tub fits into our shower, which has a granite bench for you to sit on). We also have protectors to cover electrical outlet from curious fingers. For your child’s safety, the gate at the top of exterior stairwell has a childproof lock; and we covers to insert into outlets. Since kids often need more changes of clothes, you can wash clothes easily in our large-capacity washer and dryer in the basement.
7 Items Not Provided
This section is provided to help you know what you might want to bring with you in case it’s not available at our apartments. We provide a lot but not everything. So far, we have received comments only about the first item, cable TV (about 5% of our guests).
An Official Living Room. Most guests use one the bedrooms as a living room, watching TV together; but the fact of the matter is that we don’t have a room that is a dedicated living room. However, to provide more seating opportunities, also for your kitchen, under your king bed are two folding chairs. The outside patio and sundeck also provide more seating opportunities.
Doorbells. We removed our doorbells so that guests are not awoken by errant ringing. If expecting visitors, ask them to message you on your phone.
Alarm Clocks. When needing an alarm clock, most people use their own cell phones (or check the TV time display). We don’t want to annoy you by forgetting to disable an alarm clock that wakes you a 5 AM.
Telephones. Most visitors bring mobile phones and computers to make local calls through apps such as (SENSITIVE CONTENTS HIDDEN), (SENSITIVE CONTENTS HIDDEN), (SENSITIVE CONTENTS HIDDEN) Voice, etc.
Ironed Bed Sheets. To reduce our cleaning cost to you and to be more ecological, we don’t iron our pillow cases and sheets. Wrinkled cotton doesn’t look great but it saves us all money and is more comfortable than Polyester. Plus, as the next section indicates, we try to be environmentally conscious.
Bottled Water. We do not provide bottled water because our tap water is clean and otherwise safe. Most of the local water comes from Yosemite National Park in the Sierra Nevada Mountains (the Hetch Hetchy reservoirs). The local water is better than most bottled water, which is not “green” because it uses petroleum for the plastic bottles and their transportation, increasing global warming and plastic in landfills and oceans. (Studies have shown that bottled water is often less pure than tap water in the U.S.) In addition, each of our apartments has its own water container with a Brita filter, that we change quarterly.
International Plug Adapters. If you come from another country, remember to bring your plug adapter and power converter as our apartments has only one universal plug adapter in the laundry room. However, our power strips have universal USB charging ports to charge your phone and tablets.
Drinking Glasses in Bathrooms. To keep all our glasses clean and orderly, all drinking glasses are stored in the kitchen, for you to use wherever you want in our apartment.
Bars of Soap. Some people prefer a bar of soap when washing, but at our apartments it’s impractical and wasteful to offer soap bars; most guests stay only a few days and don’t want to use soap touched by other guests. Therefore, we have body wash and hand wash (liquid soap).
Umbrellas. Each apartment has one umbrella in the closet (unless it has disappeared). If you are traveling in a group, you might want to bring your own. On average, San Jose gets rain one day out of three, from mid-October through April. (The rest of the months get virtually no rain.) The weather is more temperate than most of the U.S., typically around 45-55 degrees at night and 70-80 degrees during the day (10-25 degrees, Celsius).
8 Potential Problems
While on the topic of items that you miss, in the context of full disclosure, these facets might bother you, provided to help you prepare mentally.
- Highway 280 and San Jose Airport. We are close to a major highway and airport, so moments might be loud; earplugs are in the bathroom cabinet.
- Dining area and Sundeck bedroom: these areas are not palatial (not big).
- Getting to kitchen: The guest staying in the Cactus bedroom needs to walk outside to get to the kitchen.
- One bathroom: All of your group members need to share the one bathroom in your unit.
- Water pressure: The water pressure might seem weak; remember, that California is experiencing drought conditions and requires that all faucets and showers have constrained water flow.
- Driveway: It is narrow and a little steep near the sidewalk; drive slowly.
- Parking: The four parking stalls are not clearly defined – park on one of the four concrete slabs.
But remember the good news: if everything were perfect, you might be paying a lot more.
9 Other Points
Forgot Something? If you forgot an item and request us to return it to you, we will charge you for mailing costs as well as $30/hour for administrative time, typically charged in advance against your credit card.
Collecting Mail. You may use our address when having items shipped to you. However, more dependable may be your local office address, if you have one. If you want more information about package delivery or forgotten items, please see this document in your resource binder: “Package Delivery; Forgotten Items (Topic 21).”
Disclaimer. Your host is not responsible for the theft or loss of, or damage to, your personal belongings, or for any injury that you might sustain. In closing, we wish you a wonderful stay!
B. Table of Contents of Resource Binder Materials
P.P.S. Each apartment contains a complete resource binder of printed information. The table of contents appears below.
Table of Contents of Resource Binder Materials
Tab 1: Basic Information
Getting Situated (Topic 1 - Priority 1 – this information was sent to you through email)
Door Codes and Wi-Fi Code (Topic 2 - Priority 1)
Communication and Contact People (Topic 3 - Priority 1)
New Arrivals – Orientation Guidelines (Topic 4 - Priority 1)
New Arrivals – Special Tips for each Apartment (Topic 5 - Priority 2)
Directions to Apartments and Convention Center (Topic 6 - Priority 2)
House Rules (Topic 7 - Priority 2)
Our Location; Parking (Topic 8 - Priority 2)
Communication Guidelines; Checking Out; Tipping (Topic 9 - Priority 3)
Safety Tips (Topic 10 – Priority 3)
Tab 2: More Important Amenities of Apartments
Sleeping Arrangements (Layout and Beds of each Apartment) (Topic 11 - Priority 3)
Kitchen, Bathroom, Laundry, Dishwasher (Topic 12 - Priority 3)
Longer-Term Stays - Keeping Clean and Purchasing Consumables (Topic 13 - Priority 3)
Recycling, Trash (Topic 14 - Priority 3)
Technology (network hardware, Netflix, Live TV, printing, problems) (Topic 15 - Priority 3)
Tab 3: Potentially Useful Information about Apartments
FAQ – More Frequently Asked Questions (Topic 16 – Priority 3)
FAQ – Less Frequently Asked Questions (Topic 17 – Priority 3)
About Our City and Neighborhood (Topic 18 – Priority 4)
About the Property; Sustainability (Topic 19 - Priority 4)
Advice for Travel Planners (Topic 20 - Priority 5)
Package Delivery; Forgotten Items (Topic 21 - Priority 5)
Tab 4: Transportation and Local and Northern California Activities
San Jose – Getting Around and Local Transportation (Topic 22 – Priority 5)
Bay Area Airports: Transportation and Directions from SJC (San Jose Airport)
(Topic 23 – Priority 5)
San Jose Tourist Destinations (Entertainment, Family and Culture) (Topic 24 – Priority 5)
San Jose Restaurants and Shopping (Topic 25 – Priority 5)
Favorite Destinations - South: Monterey Peninsula (Topic 26 – Priority 5)
Favorite Destinations - North: Silicon Valley and Stanford University (Topic 27 – Priority 5)
Favorite Destinations - North: San Francisco (Topic 28 - Priority 5)
Favorite Destinations - North: Half Moon Bay (Topic 29 – Priority 5)
Favorite Destinations - North: Napa Valley (Topic 30 – Priority 5)
Tab 5: Financial and Miscellaneous Topics
Discount Opportunities (Topic 31 - Priority 5)
Shopping and Disaster-Recovery Services (Topic 32 - Priority 4)
If Requesting an Invoice or If Owed Money (Topic 33 - Priority 5)
Survey: We Welcome Your Suggestions! (Topic 34 - Priority 5)
Profile of Host (Topic 35 – Priority 5)
The primary purpose of these house rules is to help you get to know where you will be staying.
In summary, these rules relate to normal courtesy:
- no smoking on our property, inside and outside
- be considerate to other people in the house and neighborhood (i.e., don’t be loud)
- treat our apartment as well as you would treat your own place
In addition to outlining rules, this document explains our amenities and their proper use (for example, our laundry, Internet, Internet, door keypads, barbecue).
While this is a long document, don’t be intimidated! It’s meant to friendly and explanatory to help you enjoy your stay.
Introduction and Parties of the Agreement
Your booking one or more of our apartments signifies your agreement to these House Rules (as well as the rules and terms and conditions of the company through which you booked).
You must at least 21 years old to rent our apartments. If you are younger than 21, please inform us about your age, so that we can exchange more information about your ability to behave maturely and pay for your stay.
If there is any inconsistency between any agreement relating to your stay and our “House Rules,” the “House Rules” will prevail.
Maintaining Quiet; No Smoking; Other Guests
1. We strive to maintain good relations with other guests in the building and neighbors on our street. We therefore have the following requests on our property:
- no loud music, yelling, excessive drinking or disorderly conduct
- quiet time is 9 PM to 8 AM, inside the building and on the property
- no smoking anywhere on the property, also on balconies and in back parking lot
- no pets
If you break these rules while staying at our property, you face consequences such as eviction and the loss of your deposit. If we find that you smoked on our premises, we will charge you a $300 cleaning fee and note in your review your inability to follow House Rules. (The cleaning fee is standard in the U.S. hotel industry.)
Smokers are respectfully requested to not smoke on our property, rather to walk across the street. (We are trying to help the neighborhood continue its transition upward.)
If you have a serious problem with another guest or anything else, and if you cannot reach the host or another contact person on the list of contact people on the quick reference guide or in the resource binder, please call your booking company through which you paid. If another guest is too loud or creating another problem, and if you cannot reach the host or handyman, please knock on the other guest’s door and politely express your concern and/or call the booking company.
2. You are welcome to use the balconies and decks but must maintain quiet between 9 PM and 9 AM. If you have children, either as your family members or as guests, please ensure they are safe on the balconies and stairs, especially if you are staying or visiting upstairs.
3. If you are staying upstairs, please walk quietly to avoid disturbing the guests downstairs. Because the floors are clean and hardwood, you are encouraged to take off and leave your shoes in your closet (where a shoe rack and sandals are available).
4. If you need to catch an early-morning flight, please pack your luggage and prepare to leave the prior evening before 8 PM, to allow the other guests to get a full night of sleep. (As you can imagine, this rule, like most rules, was caused by other guests’ packing loudly after midnight and complaining to me.)
Please be aware that many of our guests come from other time zones and go to bed early. If you have a morning activity that gets you out of your apartment early, please respect others’ desire to sleep, especially if you are in a group.
If you cause disturbances that lead to Host’s providing a discount payment to the other guests (or others relating to this property and your behavior), this amount will be deducted from your security deposit. If you are loud, or smoke, expect to pay a penalty.
On the other hand, please recognize that you are staying in A) an apartment building and B) a bustling city, where other people live, foot and car traffic can be heavy, altercations can arise, etc. If you are sensitive to sounds, you might consider a more rural location.
If convenient, please introduce yourself to other guests to create a friendlier environment and to allow you to approach more comfortably other guests if concerns arise. Of course you can always ask me to intercede or otherwise help out.
If you are loud, expect a knock on your door from another guest or a call from me.
Barbecue, Sundeck, Event Planning
5. If you use the barbecue or sundeck in the back, please share these areas with other guests; if other guests are using them, please introduce yourself and share the seating and other space.
Outside in the back is a high-power propane barbecue grill, which you are welcome to use at no cost, as long as you clean the grill and utensils well after using (unless you want to be charged a $30 cleaning fee). Turn on the propane under the grill and then follow ignition instructions on the grill. Cooking and cleaning utensils are under or near the grill. When finished with the barbecue, turn off the propane under the grill (as well as the propane heater, if you used it).
If you are interested in hosting a larger party at our property, please see this document in your binder: “Advice for Travel Planners (Topic 20).”
Repairs and Maintenance
6. To reduce the risk of a mechanical or other problem, or to deal with other business needs, our maintenance staff, Host and other authorized staff will visit apartments on an “as needed” basis, typically daily and in the afternoon when guests are out. Staff might perform duties such as repair doors, replenish the refrigerator, show prospective guests the apartment, or turn off the TVs or other devices that consume power without benefit.
To the Host, please report any concern that you hear or see in or around the building (such as loud noises, the movement of furniture, mechanical or other problem that might cause damage, etc.).
A few problems relating to prior guests, which you can help us avoid, are: leaving the doors unlocked, windows open, or the water running (the last problem happened twice and led to severe flooding). Because of these prior problems and our careful maintenance of the property, we check most apartments a few times weekly.
7. If you or your group cause damage inside or outside your apartment relating to your visit or our property, you will be held responsible for the damages (parked cars, dishwasher, bed comforter, etc.).
8. Flush only toilet paper down the toilet (and no diapers, baby wipes, sanitary pads, ear swabs, and similar items that don’t dissolve easily). If cooking with oil and a frying pan, to avoid more costly cleaning, use the metal Splatter Screen (kept in the oven).
9. Please use coasters on tables – do not put wet glasses or cups onto wood. To protect against water stains, we have covered most wood tables with tempered glass. Be careful around the tempered glass, making sure that it does not fall off and hurt you in any way.
10. Cancellation Policy
If you cancel your stay, I need sufficient advance notice from you to avoid losing revenue. Since you booked the apartment, I was not able to rent it another guest.
Unless we have a separate agreement, such as the terms of your booking agency, the following terms apply.
A. If you cancel 91 or more days before your arrival date, we will refund 50% of your payment.
B. If you cancel 60-90 days before your arrival date, we will refund 25% of your payment.
C. If you cancel fewer than 60 days before your arrival date, you will receive 0% refund.
If you cancel and if another booking comes in for the days of your planned stay, any income from other guests for "your" days would be credited 50% against your payment as a future stay within the next year. (For example, if you had already paid $2000 for ten nights and another guest paid $1600 for eight of the ten nights, then you would have a credit of $800 against a future stay.) The maximum credit that you can receive is 50% of your original booking.
The sooner that you cancel, the more likely it is that another booking will come in.
If there is any inconsistency between any agreement and our “House Rules,” the “House Rules” will prevail.
For more information about our cancellation policy, please see Topic 16, “FAQ – More Frequently Asked Questions.”
For verification and other security purposes, we may ask you to show a government-issued photo ID when checking in or during your stay in order to confirm your identity. We take these precautions to reduce our and our guests’ risks that relate to strangers.
For example, in October of 2016, a woman stayed at our apartments for three days. Before leaving, she stole about $5,000 of equipment and caused another $5,000 in damages; we soon determined she had used a stolen credit card and another person’s name identity to book our apartment.
To avoid or detect this kind of serious problem in the future, we like to visit each apartment daily, to ensure that everything is intact and working well, knocking in advance.
12. Please provide the names and telephone numbers of all adults staying with you in your apartment, should we need to reach them in case of an emergency repair or other problem. (Often the person making the booking is not the person staying at our apartments.)
13. Our high-end, high definition video surveillance system monitors the property’s common areas, i.e., the laundry room the basement, all entrances leading inside the building, the real parking lot, and the interior stairwell (no video monitoring takes place inside your apartment – that would be illegal). To help secure the property, we retain months of recordings. We occasionally review the video recordings and have agreed to share them with the San Jose Police in the case of an inquiry.
14. Please keep all windows and doors locked, especially when leaving the apartment.
15. To facilitate communication, please install onto your phone the app supported by the company through which you booked your stay. Your Host sometimes travels internationally, where this app works better than his U.S. phone number. (SENSITIVE CONTENTS HIDDEN) is another great app to facilitate communication with the host.
16. We have four apartments in the same Reed Street building that are very similar and equivalent, also in cost. If we receive other reservations overlapping with your stay, we reserve the right to place you in another Reed Street apartment. (A common situation is that a guest books an apartment with 3-5 beds but needs only 1-2 beds.) By choosing any of our apartments, you implicitly and expressly agree to accept any apartment in the building assigned by the Host, understanding that you will be charged what was agreed (not an additional amount).
If you want to move to another apartment during your stay, because you chose an apartment that has fewer beds than what you need or for any other reason, if available, you will pay an additional $120 cleaning and convenience fee to the Host or his delegate (or have this amount be deducted from your security deposit). However, this option is available only if other apartments are available.
17. If more than two people stay with you, an extra-person fee of $30/night will apply, to cover the cost of additional cleaning, energy cost, wear and tear, risk, etc. Alternatively, we will charge $30 per bed for each night of the duration of the booked stay if you use more than two beds (cleaning and changing each bed require more work, plus it’s an administrative hassle to deal with the booking company and cleaner, communicating the change, etc.).
If A) we determine that you have allowed one or more additional people to share our apartment, and B) you do not tell us, you will either be charged an additional $100/night fee per person or be evicted from our apartment (and possibly banned by your booking agency).
18. If you desire or make a booking for longer than 31 days, you agree that this stay will be divided into 31-day terms and that you will not become a “tenant at will” or any other kind of tenant, rather remain a guest for the duration of your agreed term. Good news: If you stay longer than 31 days, San Jose’s 10% occupancy tax will not apply.
19. If you or your employer need a receipt or invoice for your stay, we hope that the details of our messaging history or your credit card transactions will suffice. For more information about this topic, please see this document: “If Requesting an Invoice or If Owed Money (Topic 33 - Priority 5).”
Parking, Amenities, Risks
20. You may park in the back wherever spaces exists (one car per apartment unless you can park two cars in tandem). If you choose not to park in the back lot, perhaps because you drive a big truck that won’t fit through our narrow driveway, you can park for 24 hours for $5 down the street at 630 South First Street (under Interstate 280).
21. Coffee, creamer and other food supplies are kept in the refrigerator. We ask our cleaners to remove old food but items such as salad dressing might remain from prior guests. This food or beverage is not guaranteed to be safe, so you must choose either to buy your own food or consume our foods and beverages at your own risk. Snacks are provided for free in the basket.
22. In the basement are high-end washer and dryer appliances. They work well but please understand that you alone are responsible for any discoloration, shrinkage, damage, theft or other problem relating to your laundry. Because of the frequent use of these appliances, you are responsible for processing your laundry, or else the next guest might do this for you.
23. High-speed Internet as well as streaming apps and other services are provided as amenities. The day will come when they fail and when the Host or another person is not available to fix them. We apologize in advance for the inconvenience. We are not a big and expensive hotel that can provide 24/7 Internet support. (However, our Internet services are certainly much faster than most luxury hotels and much more reliable, based on my experience.) If your Wi-Fi connection seems slow or unstable, move around inside your apartment; alternatively, considering using your phone’s mobile hotspot. The Host will not be responsible for any costs or losses relating to a lack of Wi-Fi service.
24. You may leave your luggage at our apartment before the official check-in of 4 PM or after official check-out of 11 AM. However, we will not be responsible for any loss relating to your belonging or stay (also during your stay). If you feel the need to protect your valuables better, you may want to get renter’s insurance before arriving.
25. By choosing to stay at our apartment, you agree to take responsibility for, and hold the owner harmless for, any loss, damage, injury, inconvenience, or other problem relating to your stay except in the case of the owner’s willful gross negligence. Please use common sense by not hurting yourself or damaging property.
Not following these house rules or not using common sense can affect your security deposit. For example, your flushing diapers down the toilet could also affect your deposit. If you cause damages or other problems whose remediation exceeds the amount of your deposit, you agree to pay the excess amount.
Your booking our apartment represents your explicit agreement to these House Rules. When appropriate, we may require your signature on the printed version of this agreement.
26. These house rules and all written material relating to Host’s apartments may be used only for your personal purposes and not be copied or otherwise used without Host’s permission (Copyright © by Mark Homnack in 2015-17).
If you have any questions about these rules and other guidelines, please don’t hesitate to contact the Host. Thank you for being a cooperative guest!
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As a host, I'm new to Airbnb but I'm already enjoying the experience!
I like meeting our new guests, coming from different countries and certainly different cultures, even from the States!
Since starting my company SimulTrans in 1984, I have worked primarily in "tech," helping companies such as Apple and Uber translate their websites and software into dozens of languages. Real estate is synergistic with my localization business: where we have regional headquarters, we also own the office buildings (Mountain View, Boston, Dublin). This approach allows us to stabilize our leasing costs and location, providing a firm foundation for the future.
As an international executive, I am fortunate to stay at superior, luxury-brand hotels (and increasingly at high-end Airbnb apartments). A value-driven yet comfort-creature traveler, I know what makes me happy, and I want each of my guests to feel this same happiness when staying at my Airbnb apartments. I aspire to give you a superb “A+” experience, knowing that a good “B” experience is not good enough, at least for me.
With these aspirations in mind, you will hopefully experience A+ quality in my apartments, by feeling the 500-threadcount cotton, touching the smooth marble from Turkey and Spain, feeling the hardwood floor under your feet, and walking just five minutes to be in a restaurant or bar.
As a business manager in the fast-moving world of technology, I like fast communication and efficient decision-making. Prospective guests who ask lots of questions waste time because they usually lose out to other business-minded travelers who book the rooms immediately.
You should be able to view the photos, reviews, location and pricing, and “Request to Book.” We should be able to exchange 2-3 clarifying messages and come to an agreement.
As a guest and host, I value these virtues, which I strive to offer you by achieving higher standards: safety, cleanliness, comfort, amenities, superior technology, especially Internet, reliability, exceptional service.
When I'm not working, I'm usually traveling for pleasure, also with my family. I love to work, travel, and be a good family leader, friend, entrepreneur and business manager, and person.