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Arrivée autonomeVous pouvez entrer dans les lieux facilement avec une serrure numérique.
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Single Family House, 5 Bedrooms, 3 Baths (Sleeps 5-15)
Parking gratuit sur place
Télévision par câble
L'entrée dans les lieux se fait à partir de 16:00
Départ avant 11:00
Arrivée autonome avec serrure numérique
Great location. Somewhat overpriced for value. Internet issues. Michelle was responsive to our concerns and easily available. Great communication.
Réponse de Michelle :
The home is a large 5brm/3bth and priced among the least for it's size in the area. Of course, it offers great value for a group of 5+ and not so much for 2 or 3 people. Most internet provider will flag and throttle abusers as data hoggers, when 50+ gigs of data is used within few days just being considered to other subcribers in the network. We tried our best to accommodate our guest demands for a pleasant visit at our home.
House looks nothing like the pictures. The front and backyard are dirt. The inside of the house was not very clean at all. Refrigerator did not keep anything very cold, and it took 2 hours just to warm up a pan of lasagna (not frozen) in the oven. The smoke alarms went off all ni…
Réponse de Michelle :
We are sorry and surprised to hear your stay with us was not satisfactory. Normally our guests are very happy with our home and its value. California is in a record breaking drought and shortage of energy. We are doing our part to reduce water by converting our front and back lawn into water-wise garden. We chose to plant succulent and cacti in place of the lawn. It is our policy to keep empty refrigerators at a medium setting as to not heat the house with an unused refrigerator as well as conserve energy. We will now post a sign to inform guests they are welcome and encouraged to turn the temperature higher if they so desire. When the guest notified us about the smoke alarm battery we offered to come by to replace it at a time convenient for the guest but in the meantime she could pull the batteries out. However no time was ever given so we respected our guests privacy and didn’t come by. Obviously, there are shower head on every shower. They are small and efficient Eco Water Saving Shower Heads not the standard large bulky one that most people accustomed to. This is again to combat the drought. Temecula is in a desert where the temperature is 105+F during the day and 60F in the evening. Because the temperature drops so much, ice may form on the AC unit if left on overnight. This can lead to the system failing the next day. By following the direction, the AC served her well during the heat wave when she needed it the most. When changing the contract, guests can pay directly to avoid airbnb’s extra booking fee. Guest then save 10%. We do this as a kindness to our guests and understand plans change. We always have someone on call in the area even when the owner is away. It is unfortunate that these concerns were not voiced during the stay, not giving us a chance to address the issues. Most of our guests prefer privacy and do not want the host intruding during their stay. Our first priority is our guests comfort. A secondary objective is to remain eco friendly.
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Délai de réponse : Moins d'une heure
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