Such a nie house with all the things you need for a great vacation. However did we have the worst experience with the host. We use Airbnb a lot and have never tried such a bad service!!
We never received any driving instructions and the address on the profile is not correct.
2 hours after arriving in spain we finally got a map sent. However with NO Instructions, only GPS Coordinates. I had to download in the middle of street, on spanish internet, a specific epensive app, where I could type prcise GPS coordinates.
Furthermorre, when we came to the house 2 of the 5 rooms were locked. Atonia told me that we had booked for 6 people, then we would only get 3 rooms. I told her we were 2 couples and 2 singles and therefore needed 4 rooms, as the profile said 5 rooms and 10 people.
Antonia started laughing and said we had only paid for 3 rooms. I told her how airbnb normally works - and she just told me that this was spain and they do things differently.
It was first when I said I wanted my money back, that she came and opened the guest house.
So sad for such a lovely house. I would always recommend the house, but I would not hope that anyone with 2 small children crying in the car after traveling 10 hours will have to experience such a rude communication on arrival.
I will never book anything through this agency again.