Michel it is clear that your intention was not the theft of the bicycle, but just consider 2 facts: we gave you a Bike, buyed totally new in last December with 2 locks and you only bring 1 of them. By other hand you recognize me on (Hidden by Airbnb) it was your fault do not bring the 2 locks, also we do not control how many bikes are solen at the city.. but could be perfecly possible in every place. The procedure is the same when you rent a bike in Valencia in every place (deposit is not the total price of the bike). In the end I have the ticket of the old bike, the lock and also the ticket of the new one... by other hand I have your messages where you recognize and accept the situation. In conclusion for us it was an inconvenience and 100€ was not enough, I don't think your comment is very suitable for such an occasion.