Abby's booking for the Homestead has been an unpleasant experience and under no circumstances could I recommend her to other hosts. Unfortunately I was away for the duration of her stay. However, my parents live adjacent to the Homestead (on a farm) so were present the whole time to see what was going on. On my return I inspected the property myself. The problems that came to light are summarised below:- 1. Property booked for 2 persons and one bedroom. Second bedroom / extra people is only available for an extra amount. This is clearly stated on our listing (and always has been). The second bedroom was locked. The guest unlocked the bedroom and used it without asking. The lock was the type operated with a screwdriver. 2.Although Abby booked the Homestead for herself + 1, she neglected to tell me it was in fact for other family members and that other people would be visiting / using the property. 3.There was damage to the mattress in the double bedroom. It looks like some sort of heat damage. This will now need replacing. 4.The property was left in a generally grubby state, but most frustrating were the scrape marks down the walls of the stairwell that will now need painting. 5. Communication to me via msg has always been minimal, until I highlighted the problems and then very defensive and I have been accused of being dishonest. During the stay there was minimal communication with my parents and they did not even say good bye when they left. We pride ourselves in trying to do all we can to give people a lovely holiday in a lovely house that is clean, well maintained. Up till now it has been much appreciated, but this time our hospitality has been taken for granted.