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reading corner of the bedroomshower space detail with infinite mirror illusion
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Artsy + Renovated + Cool Kreuzberg

Suites & More

Artsy + Renovated + Cool Kreuzberg

4 voyageurs
1 chambre
2 lits
1 salle de bain
4 voyageurs
1 chambre
2 lits
1 salle de bain
POINTS FORTS DU LOGEMENT
Parfaitement propre13 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
Procédure d'arrivée irréprochable95 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
Suites & More est un SuperhostLes Superhosts sont des hôtes expérimentés qui bénéficient de très bonnes évaluations et qui s'engagent à offrir d'excellents séjours aux voyageurs.

estudio J13 (eJ13): an apartment made with a lot of care and consideration for the comfort of the user. Cool mix between freshly renovated antique building, vintage & design furniture, modern appliances, lively & central location.

Équipements

Wi-Fi
Cuisine
Sèche-linge
Télévision par câble
Fer à repasser
Shampooing

Couchages

Chambre 1
1 lit king size
Espaces communs
1 canapé convertible

Règlement intérieur

Non fumeur
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 16:00
Départ avant 12:00
Arrivée autonome avec boîte à clé sécurisée

Disponibilité

80 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Bahadour
Bahadour
mars 2017
Great and flexible. We had to extend our stay by one day because of strikes and Suites & More offered the flat next door and were very reactive throughout our stray
Profil utilisateur de Kahina
Kahina
mai 2016
Sadly I cannot recommend this accommodation given the bad experience I had in particular with the host himself. I am an experienced Airbnb guest using the service since 2012 and being very satisfied so far with great reviews, but I guess shit happens. Below are some of the issues…
Profil utilisateur de Suites & More
Réponse de Suites & More :
Kahina review is mostly a revenge for not allowing she to check out later neither to storage their luggages. Except two minutes after she checked in and another two minutes talking during her stay all our communication with Kahina was through the Airbnb system where we used mostly the exactly same saved versions of the messages that we use with all our guests. Evidently she is a very contradictory person as she claims the the host is very impersonal and at the same time that I´m a control freak!!!??? This review is clearly crossing a border showing an instantaneous personal and very violent antipathy that has nothing to do with the listing itself and it includes some false claims and captious half-truths that we do not have any problem to answer: 1- Kahina starts the review recognizing that the problem is with a person not with the apartment itself - We have 10 times more positive reviews than Kahina in Airbnb and still we will never use this as an argument because we believe than a review must not be supported with other past reviews that has nothing to do with the same guest, the listing or the host - Because our big window in the living room is covered with a plastic that allows a lot of light to pass through without to be seen by this place is evidently much more light-full than a standard Berlin ground-floor. Even that our street is very quiet and it has only one direction of traffic we advice our guests to turn down the electric blinds when sleeping in the sofa-bed. It is very strange that a guest who is complaining about the (imaginary?) noise she did not turn down the blind of the door during the night… - We NEVER said that the courtyard is private! how could it be such a big area in this kind of apartment?! and with swings and sand-pool for children!!! really?… The courtyard of course is shared with the rest of our neighbors, only people of our building can access the courtyard, but our terrace is totally private to use only by our guests. The terrace is around 20 sqm and we would not say that it is so small and much less for an apartment that is around 55 sqm. In any case the sizes are very clear in our description and in our photos at the listing you can see all the spaces before to rent it. - Of course you can open three windows in the apartment, two in the back and one small over the door in the front. All those windows have a tilting position so you can leave them opened without risks all the day and night if you wish so. - We have an external company to clean the apartment and we said so in our first message after the booking is completed where we also ask to notify us any un-clean spot as soon as possible. She did not say anything till now (?) still we will check her complain after the next check out and we already forwarded it to our cleaning company. - She did not say nothing about the clogged shower when it happened. We discovered it (and we fixed it right away) when we met the guests in the street at the apartment door and we approached to ask (again after calling, sms and email trough Airbnb with not answer) about their check out time. We found out about the clog when we asked about the mop to clean the inside floors that unexpectedly we saw that it was left outside in the terrace. Actually after their check-out the cleaner discovered that the mop was broken but we decided not to ask more about this and just to buy a new mop… The fact is that instead of to contact us about the clogged shower they decided to mop the bathroom floor again and again and after just to leave the wet mop at the terrace. Still she lies that she never saw the mop and that it arrived after her check-in from the closet to the terrace by itself!!! - Actually we have an internet contract including an independent WIFI and modem only for this apartment. Nobody complained since we have this new internet cable provider. 2- We think that all the personal disqualifications and insults doesn´t really need any answer. It just makes more clear what all this review is about and also it makes her portrait of a a very vindictive and spiteful person who does not accept any others telling she was wrong. Even taking in consideration all her mistakes, lack of communication, and rejections we will not get in her logic level telling after 5 minutes of personal contact that she is a ¨freak of un-control¨ or that she has any kind of ¨psychological problems¨ as she dared to tell to us… - We really believe that most of this confrontation comes because we did not allow she to check-out later neither we accepted to storage their luggages (as we don´t have a proper place for this). We said clearly so that any of those are not possible in our first message after the booking but as she insisted on the topic in an unpleasant way we still gave she an explication why we don´t storage luggages neither allow late check-outs, it seems she did not read this message as well. In anyway this problem would have a very EASY solution, if she wanted so hard to check-out in the evening when their already knew that their plane was leaving then she should have rented the apartment that night otherwise you can not obligate us to not to rent it to other people…
mai 2016
Profil utilisateur de Tess
Tess
octobre 2017
Very good !
Profil utilisateur de Michael
Michael
juillet 2018
Lovely little place that's prepared very well for guests. Recommended!
Profil utilisateur de Luke
Luke
juillet 2018
Have stayed with Suites and more again and again. I know I will get a great location and they have been consistently great hosts every time, 5 stars!
Profil utilisateur de Jessica
Jessica
juillet 2018
Amazing location, comfortable bed, easy communication, and tons of space to relax after a long day of exploring. Would definitely return!
Profil utilisateur de Renato
Renato
juin 2018
Ficamos nesse apartamento durante a nossa segunda viagem para Berlim. Bem localizado, muito limpo e tranquilo. A comunicação com o anfitrião foi rápida e clara. Recomendo. We stayed this place during our second Berlin trip. Well located, very clean and quiet. The communication…

Hôte : Suites & More

Berlin, AllemagneMembre depuis décembre 2013
Profil utilisateur de Suites & More
384 commentaires
Vérifié
Suites & More est un SuperhostLes Superhosts sont des hôtes expérimentés qui bénéficient de très bonnes évaluations et qui s'engagent à offrir d'excellents séjours aux voyageurs.
Like hosts we like to offer what we would like to get like guests...
Langues : English, Español
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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