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Fallbrook Country Retreat

Profil utilisateur de Michelle
Michelle

Fallbrook Country Retreat

Le logement

Please check with us to confirm pricing and availability BEFORE paying or requesting for your reservation.

The Fallbrook newly renovated home locates in Fallbrook which is 9 miles south from Temecula.

Équipements

Cuisine
Parking gratuit sur place
Télévision par câble
Sèche-linge
Lave-linge
Cheminée

Couchages

Chambre 1
1 lit king size
Chambre 2
1 lit queen size
Chambre 3
1 lit queen size
Chambre 4
1 lit queen size
Chambre 5
1 lit queen size

Règlement intérieur

Non fumeur
L'entrée dans les lieux se fait à partir de 16:00
Départ avant 11:00

Disponibilité

21 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Manouck
Manouck
juillet 2018
The host canceled this reservation 8 days before arrival. This is an automated posting.
Profil utilisateur de Shiva
Shiva
mai 2017
This place is really awesome and we had a great time over the weekend.
Profil utilisateur de Amber
Amber
octobre 2016
Michelle was great; very clear communication and responsive. The house was beautiful and well kept. We would stay here again for sure.
Profil utilisateur de Michael
Michael
avril 2016
Michelle provided a great experience for my group of 10. The house was clean, spacious, relaxing, and provided all the amenities for a good weekend. We were able to cook a nice dinner and eat around the table. I didn't get to meet Michelle in person because of a late arrival, b…
Profil utilisateur de Monica
Monica
février 2016
Michelle was very helpful and welcoming. We had a great time. We initially wanted to stay closer to the wineries in Temecula, but we were very impressed with the quiet beauty of Fallbrook.
Profil utilisateur de Ben
Ben
novembre 2015
The process of making a reservation for this property was a headache from the very beginning. I made my initial request to book on 10/15/15 (Thursday). I get message back from the manager saying I can't book yet because there is a pending reservation, but that pending reservati…
Profil utilisateur de Michelle
Réponse de Michelle :
Failure to understand of the Airbnb booking process can be quite frustrating as described by the review. The policies of the owners/managers are dictated by Airbnb policy when listing properties. The owner/manager don't have the payment transaction information. They only can accept or decline Airbnb reservation and only get paid after the guests check in. Most vacation rental properties listed on many listing sites such as (Hidden by Airbnb) , (Hidden by Airbnb) , (Hidden by Airbnb) which each have their own booking policies as well. The owner/manager may receive multiple reservation requests for the same dates at the same time. A reservation is automatically cancelled if the owner/manager doesn't accept or decline the reservation after 24 hr. Occasionally owners/manager have to decline a reservation request if the dates have a pending reservation from another site or feel uncomfortable with the prospective guests. Once the reservation is declined, airbnb releases the hold on the guest’s credit card. To request for another reservation, guests must re-input the info again on Airbnb website. The owner/manager has no control on this process. In this case the guest should call Airbnb customer service for an explanation of the booking process or make a complaint directly to Airbnb, instead of pointing the frustration toward the owner/manager as a result of the guest’s inadequate knowledge. The 17+ messages was from the guest requesting a discount on the pet fee, early check in, late check out, and numerous questions about the property that could be answered from the property description posted on Airbnb. Additionally, it is normal business practice to have someone try to resolve a complaint raised by a customer. Someone coming by to deal with the key issue shouldn’t have been unexpected or startling. The frustrations fueled these petty complaints. The guest had many chances to go elsewhere but was very persistent in his attempts to book the property because of its very competitive price.
novembre 2015
Profil utilisateur de Zaraneshia
Zaraneshia
août 2015
The home was very spacious, serene, & secluded. The renovations are coming along nicely. There were a few ant problems, however Michelle sent someone over to handle it immediately. We utilized the space for an 8 woman, "Girls Trip," & everyone was pleased.

Le quartier

Hôte : Michelle

Fallbrook, Californie, États-UnisMembre depuis septembre 2012
Profil utilisateur de Michelle
43 commentaires
thanks
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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Arrivée

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Départ
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