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Charming Studio with parking

Profil utilisateur de Eyal
Eyal

Charming Studio with parking

2 voyageurs
Studio
1 lit
1 salle de bain
2 voyageurs
Studio
1 lit
1 salle de bain

This cozy studio apartment is fully furnished.Located in the Heart of Hollywood. The unit comes with free internet and cable TV. One parking spot is designated for this unit.Famous Hollywood Stars, Shopping and Restaurant walking distance.

Équipements

Ascenseur
Parking gratuit sur place
Cuisine
Wi-Fi
Télévision par câble
Télévision

Règlement intérieur

L'entrée dans les lieux se fait à partir de 14:00
Départ avant 11:00

Disponibilité

22 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Alexis
Alexis
août 2017
Good studio near to Hollywood boulevard. All was good.
Profil utilisateur de Steph
Steph
juillet 2018
Amazing stay here ❤️
Profil utilisateur de Sasha
Sasha
février 2018
The host canceled this reservation the day before arrival. This is an automated posting.
Profil utilisateur de Victor
Victor
septembre 2017
El apartamento dista mucha de lo que se aprecia en las fotos. El colchón es viejo y está lleno de manchas. La limpieza debajo de la cama es nula. La "plaza de parking" es meramente un hueco en la calle, por lo que el coche duerme a la intemperie. Se encuentra ubicado en un bajo p…
Profil utilisateur de Eyal
Réponse de Eyal :
This is an unfair, inaccurate and exaggerated review from some very unhappy people. Yes, there was an issue with the towels. This issue was immediately addressed, apologized for, followed up upon and addressed. We apologized, and do apologize, for this issue with the towels. The rest of this review is mean spirited and false. I have managed 5, plus airbnb units for 3, plus years. I have never not had towels placed in a unit. I have never completely missed an email communication. Apparently both of these things happened in this case. I received a standard report from cleaning that towels were missing, 3x bath towels, 1x hand towel. Standard procedure, I initiated a charge to replace these towels. I heard back from the guest that they had never received these towels and that they had communicated this. I only received email stating, “We have arrived and are in ok.” But … I honestly tend to believe this guest. So when I heard back from him, I immediately apologized and said I would look into it. I did not and could not determine that towels were not left there; nor that Victor had sent this email re: towels; but, again, I am willing to allow that we made this unique error. So again I apologized via email and of course removed any claim to additional charge. That said, Victor received emailed self check in instructions complete with cell phone and office number to reach me. There was also the standard info packet in his room and the standard info sheet posted on the inside of his apt door. He had multiple phone numbers and my email address and my physical apartment location inside the building in order to communicate with me. It was a three day reservation. I emailed prior to arrival, received email stating instructions received and another saying, in ok. I also met Victor +1, in person, checking out. There was never any mention of towels or of being unhappy. Again, I personally apologize for any error re: the towels; but, in fairness, he had multiple ways and opportunities to communicate the issue as well, which he did not pursue. I say this because it is obvious that this is a very unhappy person here. Example: parking. We offer a parking spot with our Airbnb units. These parking spots are assigned to the individual units. They are located directly next to the building in a parking area. This parking area is lit. I have never had any issue with the parking. I have never received any complaint re: the parking. Here Victor complains about the parking 2x! Why? Because it’s not enclosed? Because … ? I have no idea, genuinely, what is his issue here in re: the parking. I mention because it serves to establish his general intent and point of view here in this review. And here is the real give away as to the intention of his review: that he found roaches in the apartment. There are no roaches in the apartment! There are no roaches in any of our apartments! The previous guest found no roaches! The current, since, two guests staying in the apartment, found no roaches! I can find no roaches upon inspection! The cleaning staff has seen no sign of roaches! There are no roaches! To say there are roaches in the apartment when there are none is unfair, and untrue and speaks to a mean spirited person. Apartment 100 is our largest and most premium “efficiency” unit - meaning it has no full kitchen, i.e., stove. It has extra high, high ceilings, faux fire place, feux wood beam ceiling, kitchen area with counter, table, kitchen sink, 3/4 refrigerator, hot plate, toaster oven, coffee maker, micro wave. We give guests the apartment they book. If we upgrade - to this unit or to our full single apartment (with full kitchen) - our policy is to notify / ask the guest … even though it is an upgrade. I stand on my record and reviews of this unit and others at this address. The rest of the review I am not going to address here otherwise except to again refer to the obvious intention to hurt and cause injury to our longstanding and consistent reputation. We provide an excellent value at an affordable price in an excellent location in Hollywood. We have from the first and we will continue into the future. Our goal is to have happy guests. Obviously, we did not succeed here and I am sorry for that; but, though our motto is that the customer is always right, in this case, this customer simply is not, not right, not fair, and not accurate. Sincerely, Mark soper, Manager
septembre 2017
Profil utilisateur de Sara
Sara
septembre 2017
Central location, parking is very convenient, clear communication and instructions from the manager. Only issue is that AC doesn't cool down all the way, will be a problem in the summer.
Profil utilisateur de Florencia
Florencia
août 2017
Really well localed and practical place! Everything was ok
Profil utilisateur de Joanes
Joanes
août 2017
We got the same unit that is in the pictures. The parking was right behind the building which was convenient. Location was right between hollywood blvd and sunset blvd. We had a very nice stay!

Hôte : Eyal

Los Angeles, Californie, États-UnisMembre depuis septembre 2013
Profil utilisateur de Eyal
147 commentaires
Vérifié
Hello everyone and thank you for checking out my listing! I'm traveler,hiker, etc. If you have any questions, please feel free to contact me.
Langues : English
Taux de réponse : 100%
Délai de réponse : Quelques heures
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