Olfa, told me when she left that she did not feel safe because the door did not lock from the inside. I told her that it did lock but if that she felt unsafe she sould not stay. I explained when she initially checked in the key I gave her was to lock the door from the outside when she is out incase we have other guests, and then I told her my family would be the only people here during her stay, and she didn't have to lock it if she didn't want too. Maybe she misunderstood that and thought the door didn't lock from the inside. I checked the door when she left and it locked perfectly from the inside so I have no idea what she meant about not locking? Regarding the linens, all linens had been freshly laundered as I had a guest check out that morning, in fact I also explained that I would give her a blanket later as it was still in the dryer when she arrived. So again I have no idea what her problem really was. I only use perfume free products as you never know what guests will react to, maybe because the sheets didn't smell like some perfume that was the issue. I am at a loss to understand why she would say what she did. I am very disappointed that someone would out right lie on a review.