Welcome  to Ruby Moon Villa! Beach front villa for  guests to enjoy. Be mesmerized by  the  beautiful view that awaits your arrrival to  Ruby Moon's dining room.
Stunning oceanfront Ruby Moon Villa
Hôte : Elvia
Elvia est l'hôte.
8 voyageurs
4 chambres
5 lits
3 salles de bain
8 voyageurs
4 chambres
5 lits
3 salles de bain
Vous ne serez débité que si vous confirmez

Le logement

Our home is located doorsteps to beach. Each bedroom offers views of beach or garden. Our home has complete privacy yet offers short distance by car or foot to great restaurants, dive & snorkel shops, coral reefs and Mayan ruins. Our pool offers a great place to relax or entertain as covered eating area with charcoal grill available. Lounge chairs are located both at poolside & beachside. Kayaks are for guests to use, free of charge.

Accès des voyageurs

Our whole villa is for guests to enjoy. We will kindly request that our indoor cushions not be taken outdoors. Our maximum occupancy is 8 guests. If greater than 8 guests we will ask overflow to please kindly vacate our property. Our home is smoke free.

Échanges avec les voyageurs

Manager, Armando will greet guests. If guests check in after 5 pm , fee of $20 USD to be paid on arrival. Please call Armando (we will send you cell # 1 week before arrival) when leaving Playa del Carmen (SAM's CLUB is good landmark) as you will be 20 minutes from our home. If guests would like to have Armando guide you to our home you can meet at CENTROMAYA in front of Soriano (great grocery store) in Playa del Carmen (right across from SAM's) and right off the main highway as you head south.

Autres remarques

Enjoy the natural beauty of our bay. Relax with spa treatment which can be scheduled in our home at clients request. We hope you enjoy connecting with family and friends. Turtle nesting is May - October and CEA welcomes anyone to volunteer manning beaches during this magical and awe inspiring event. We currently have many nests on our bay, stakes allow visitors to be aware of nests and we request all outdoors lights to be turned off during turtle nesting season.


Équipements
Cuisine
Télévision
Produits de base
Shampooing

Couchages
Chambre 1
1 lit king size
Chambre 2
1 lit king size
Chambre 3
1 lit queen size
Chambre 4
2 lits simples
Espaces communs
2 canapés

Règlement intérieur
L'entrée dans les lieux se fait à partir de 15:00
Départ avant 11:00

We request no smoking inside our home. If greater than 8 guests we will ask overflow to kindly leave. Children need to have pull ups if not potty trained or extra fee for sterilizing linens of $20 USD for linens that are soiled each time.


Annulations

15 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Marion
décembre 2016
The house fits to the announcement and our expectations. We had a great stay ! We appreciated the cleanliness of the house every day ; the housekeeper and the gardenkeeper are very nice and accomodating. Nevertheless, the owner is quite demanding and the communication is not always easy... We regret there is no space and furniture to spend the evenings outside. Please note that there is no washing machine ; it is the housekeeper who can take care of it. We recommend this house !
Profil utilisateur de Elvia
Réponse de Elvia :
Thanks for your comments. We apologize for the clothes washer not being available, as we could not replace in time for your stay, so we offered laundry services through our housekeeper. We do have chaise lounge chairs for guest to enjoy by beachside or poolside, gardener can move them at your request. Also our terrace has 2 built in sofas with cushions for guests to enjoy the view. Our poolside also has large table with seating. We hope you understand that WiFi operations are out of control. We offered the use of Casa Amistad before your arrival as an option without extra cost, and as Ruby Moon pools needed repair, we also let guests know that Casa Amistad has a beautiful pool for guests to enjoy.
décembre 2016

Profil utilisateur de Michael
avril 2017
Loved the location, service. Security and all employees involved. Want to come again, ASAP

Profil utilisateur de Mark
janvier 2017
Amazing spot, lovely house, and great communication with the hosts and caretakers. Beautiful combination of factors that make up for a perfect beach holiday spot.
Profil utilisateur de Elvia
Réponse de Elvia :
Glad to hear your vacation at Ruby Moon went well. You were easy to work with and you are welcome to return. I understand that you and your guests were respectful to our home and my staff enjoyed your stay. Thank you for taking the time to write your comments.
janvier 2017

Profil utilisateur de Guillermo
août 2016
House is incredibly located and is pretty much impossible not to have a nice stay. We stayed for two weeks and we had a great time. Paulino, the gardener, was very helpful throughout our whole vacation. View is amazing and we had the chance to see turtles born many times. We rented a car so we could move around and worked perfectly, grocery store (Chedraui) is 10 km away and works perfect to store the groceries as soon as we checked in. Very close from Tulum, Puerto Aventuras and all the parks (Xel Ha, Xcaret, Xenses, Xplore), Playa del Carmen for a nice diner, overall very well located. Although house was great there are a few things that could help to improve: - We did receive access code to open lock on the very last day and it was at my request, given that no one has contacted me after I made the payment. - As a result, no one was aware of our visit, Manager of the house mentioned that he did receive a last minute call indicating him about our visit and did not have a chance to prepare a reception, there was only water available when we showed up. - Although the Air B&B app indicated that house had 12 services included, forgot to mention that TV does not work, there is no really a TV cable though, there is an extra charge if you want to use the laundry, just to mention some areas of opportunity. Anyways, with a house located right on the beach is hard not to have a nice time.

Profil utilisateur de Claudio
janvier 2016
La casa maravillosa, pasamos unos días increíbles ahí. La atención de la administración y personal de la casa fue excelente

Profil utilisateur de Gloria
décembre 2015
We had booked this house months in advance and were excited about our holiday. The directions with which we were provided were difficult to follow and we spent a couple of hours wandering around and asking questions before we arrived at Ruby Moon. As it turned out, the baggage delivery people also had trouble finding the house and ended up bringing our baggage to a local restaurant where we were having lunch. Better directions please! The house was welcoming, the local host met us and showed us around. Generally we found the house comfortable and the kitchen workable with a few little extra purchases by us. The local host replaced the microwave oven which was not working. The refrigerator had some issues and is probably ready to be replaced. There was an extra small refrigerator in the space previously occupied by a dishwasher. Great storage for beer! However we had to take turns washing dishes. So glad to find a blender in the kitchen. We were able to make wonderful sauces and moles, and smoothies. Thank you. The outdoor grill requires some creativity. Rocks from the beach were used to support the grids on which we barbequed chicken, fish and steaks. The gas stove top was not functioning too well and the local workers replaced the gas tank on the roof which solved that problem. There was always plenty of drinking water in addition to the small bottles which we bought at the grocery store. The best of the groceries was MEGA in Playa del Carmen. Next best was the Chaudrai in Tulum. We bought some veggies at the local fruitteria (sp.) but found most of what we wanted in the two large box stores. The beach was unusable due to high winds the whole time we were there and the buildup of sargasso which made walking difficult but not impossible. The swimming pool was nicely set at the back of the house away from the wind on the beach side. There was a nice table and benches by the pool and grill where we enjoyed many of our meals. There were interesting birds and wildlife close to the house, probably attracted by the open garbage in the parking area. (Not a good sight as one approaches the house.) Overall, the house was good but we thought overpriced. OK if you have a rental car, not so easy if you require local taxis. You might have to walk up to the highway (307) in order to flag one down. The important landmarks to find the road to the house are "Akumal Villas" a blue sign, and a large billboard that says TAO at the top of the road.
Profil utilisateur de Elvia
Réponse de Elvia :
We are sorry to hear about the directions. We did give you the option of contacting manager when in Playa del Carmen. We are happy to meet with guests and have them follow us directly to our location. Most drivers do know where AKUMAL VILLAS are located and a quick call to this establishment or our manager would have clarified directions. We are sorry to hear about the weather, but this we cannot control. When anything is not in working order we ask that our guests notify the manager & we can fix or replace anything you need as soon as possible. Our home is reasonably priced for the area and the privacy we can offer by allowing guests to enjoy their own bedrooms. We appreciate your feedback and will take into consideration to continue to improve our service. Elvia
décembre 2015

Profil utilisateur de MariaMaria est un Superhost.
décembre 2015
Great location for a very private getaway with family, spacious house cleaned daily that welcomes you with snacks and cold drinks. I recommend having a rental car here as walking to Akumal center or restaurants can be a challenge. House has kayaks and a great upstairs deck. Well stocked kitchen too. If you are in a bind for dinner walk over to Akumal villas right next door, they have a restaurant. Do not recommend eating in, its too expensive for a simple home cooked meal and you are charged for cooking, groceries and delivery. We love Akumal and will be back for more.

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Minneapolis, Minnesota, États-UnisMembre depuis septembre 2012
Profil utilisateur de Elvia
My husband & I love to travel, we take 2 trips a year with family outside the US. We are fascinated by different cuisine and take the time to learn about the local history prior to arriving. Due to our work we travel to Europe annually & take extra time to enjoy the local cu…
Langues : English, Español
Taux de réponse : 57%
Délai de réponse : Quelques heures

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