Situada en un hermoso paraje natural protegido, cerca del Monumento Natural de Bandama. Tranquila y acogedora antigua casa cueva Canaria . Con impresionantes vistas de montaña y océano desde la terraza y un jardín de 1000 m2 de cultivo ecológico.
Parking gratuit sur place
Équipements de base
Lit pour bébé
1 lit queen size
2 lits simples
2 canapés convertibles
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 16:00
Départ avant 10:00
- The sink in the kitchen was clogged. Once you have drained the water in a sink, it was pushed out in the other sink as stinking sewage again. As we reported we were blamed putting food and oil into it. - The plates and pans were dirty and not enough for 4 people. -There was no…
Réponse de Esther :
Helena, you know that it is not true at all. We have many excellent reviews that suport us. We did not offer WIFI when you did the reserve, because was not available in our rural area, the phone company recently set internet by cable to the neigbourhood and it was installed few days after your arrival, so it´s not true you had a reserve with WIFI. Also, the heatwater tank is new and works perfectly, you unplaged it and plug it in the wron shocked and mess with it probably because you did not had the patience to wait the hot water reach the bathroon. We had to pay an electrician that was sent inmediatly to solve it, just to plug properly the water tank and to put a new light bulb in the bath room. We were suprise you said to us after one week of your stay that the dishes were dirty, after said to my mum all the previous day everthing was excellent. You try to rip up off money with your falses acusations and have a cheap holiday in our account and even like that I decided to forgive and forget and I offer you no to do a bad review to you, but did not give me a choice. There 2 bottles of gas in the kickchen, once the guest finish it during their cooking, we have the another one full precisely to prevent they have to wait for a replacement. But yes, we dont check every day during the stay of the guest the level of the gas bottle for respect and keep their privacy. I assit by phone at any time because my english is much better than my mums, but I talk to her and I say what she can see and experience, she live in the finca so she is constatly up date and me too because of her feedback. We dont have any rainwater in the house, and all those false acusations. It looks like you went to a disarter site, and the other guests we had and still have go to another total different place. I´m really disapointed with you, it was really a sad experience.
If you are looking for a quiet, contemplative stay with easy access to both sea and great walking then Esther's place could be for you. Esther and her daughter were easy to communicate with and were always available for help and advice. The accommodation was clean and the cave be…
Die Kontaktaufnahme mit Esther verlief immer reibungslos. Esther war zwar nicht vor Ort aber sie war immer zu erreichen. Ihre Liebe Mama hat uns in Empfang genommen und uns alles gezeigt. Es ist ein wundervoller Ort ohne jedlichen Touristen Stress. Alles was man braucht gibt es i…
The house is really great! THE view is amazing! And Esther is THE sweetest person, nothing hou ask for is too much. We'll definitly go back! Thanks Esther!!!
Hola! My daugther and me are together in this little adventure. We enjoy interacting with peopple, especially when they have questions or need unbiased opinions about a particular food venue, attraction, or even the best way to get to their next destination point. My English …
Langues : English, Español
Taux de réponse : 100%
Délai de réponse : Quelques heures
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