Réponse de Sandy :
The Cozy Double II:
This private room (as reflected on the Air b n b registration site, provides a luxurious stay for up to 4 guest. Enjoyable walk in combination laundry and closet, Large flat screen, adjustable lighting via remote control dimmer and fan for double the relaxation. Near Public Transportation.
The Cozy Double II is (not in an apartment) in contrast it is in an extremely comfortable bi-level house. Scheduling: Includes excellent Host/Guest (s) communicative exchanges, great amenities and location. Our site is more suitable for the adult traveler (though we have had several families who we learned via review (s) have more then loved their stay). The house is hidden, as reflected in our site notes (in a lightly wooded area) at the end of a private way. Though in the city, very quite and is the only house on that specific road.
Air b n b Guest Travelers:
Air guest travelers are given (1st.) full priority privilege during their stay, which includes their own private parking space and 1st full consistent use of all common space. This goal is easy to attain as we proactively structure our service this way, additionally our 3 guest rooms are extremely large in meeting extended (privacy) needs for guest travelers.
The Cozy double II is the only private room that allots for more then 1 guest to stay per night. Periodically, their may be a business professional on site, also utilizing the benefits of travel, which includes a comfortable stay in an alternate guest room. Since the focus is business, events or seminars the house is often vacant throughout the day.
The Cozy Double II is deep cleaned between guest travelers thus the check in time is 3 p.m., date of arrival. Interior home, including grounds are also maintain by Clean Décor, LLC - which is BBB Accredited by the better business bureau. Thus, the site is serviced consistently via high end cleaning services. The bath is spotless, (not newly renovated), all other areas of the home are also kept (spotless) in above standard conditions for guest comfort.
Mr. Mohamed Badreddine :
Though we extended our selves as Host to provide last minute accommodations to Mr. Badreddine, including all of the benefits noted that we have also provided all other guest travelers that have left accurate reviews for our site. Those guest travelers who have enjoyed their stay, the comforts and still had valuable constructive feedback to help us enhance services for other guest travelers. We are more then grateful to all. As our goal in Hosting is to provide an A+ service.
Mr. Badreddine is the only guest that we have had since start-up to current date to falsify an entire review. This was the result of our being responsible Host, who could not give him full use and range of the entire house/property. This included allowing his additional guest to sleep outside of the private room rental, away from the children, on main sofa overnight till late day. It also included personal belongings, including luggage all throughout the first level of the house. I am not on site but always available via text alert. Upon alerts, our redirection of the above to ensure a quality stay for all guest travelers resulted in Mr. Badreddine's unpleasant, inaccurate review backlash.
We are extremely sorry for this end result and hope that all will give close attention to the reservation page (rental options) and details moving forward.
We also encourage all future valued guest travelers, to please kindly read all other accurately noted (prior) guest reviews in full. This will ensure they get a sound overview of the excellent accommodations and services being extended at our location.
We always look forward to hearing from you as our end goal is to always provide an A+ stay.
I hope your day and week ahead is completely wonderful!
Best, Sandy - Clean Décor, LLC