POINTS FORTS DU LOGEMENT
Procédure d'arrivée irréprochable90 % des voyageurs récents ont attribué 5 étoiles à la procédure d'arrivée dans ce logement.
Idéalement situé90 % des voyageurs récents ont attribué 5 étoiles à l'emplacement de ce logement.
Parfaitement propre8 voyageurs ayant séjourné récemment dans ce logement ont indiqué qu'il était parfaitement propre.
If you want a fabulous location, space to relax with all the creature comforts, and everything DC has to offer RIGHT at your fingertips, this is the beautiful home in DC`s desirable Tenley Town neighborhood is for you!
Parking gratuit sur place
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 16:00
Départ avant 10:00
Big disappointment: 1. The interior had a bad odor. 2. The basement had dead houseplants and signs of mold. 3. On our arrival the garbage can was full of uncollected smelly trash. 4. The bedsheets were old and yellowish and need to be replaced. 5. The lockbox instructions were u…
Réponse de Lara & Alex :
Thank you so much for your review - we would like to address some of your points for future guests so as to clarify things, and manage folks’ expectations. We are honestly shocked to hear there was any odor other than clean. We can assure guests (which is reflected in our 50+ reviews) that there is no mold, and the home is meticulously maintained and cared for. For those expecting to check into a fully renovated, modern space, we have alternative options, but for those hoping to relax in a historic colonial home (sparkling clean) and experience life like a local, our house is the space for you! In regards to the trash buildup, we are somewhat at the mercy of guests disposing of things correctly, and placing the bins out for pickup. Whenever our cleaners are there though, they physically retrieve the trash and take it to a dump, so the buildup is a very rare occurrence. Apologies about any confusion with the lockbox - we never have issues and there is only the one lockbox there. We do provide an instructional video as to how to access them (for those less mechanically inclined). If the video referenced a different model we do apologize, however the written instructions are as clear as day. We wished we had known about the tablet not working - we would have brought by a replacement, or at the very least sent you the hard copy contents electronically, but you never messaged us following your checking in. For future guests, we urge folks to reach out, whether it be for suggestions, issues, or anything at all! We will remove the radio alarm as well. Finally, in reference to the garden - we do have a professional come out once every two weeks, however with the extreme heat the grass has been growing at a rapid rate. For future stays with us, guests should expect a maintained backyard - begging to be enjoyed. Thanks again, and we hope on your next trip you consider some of our more modern rentals!
This location is perfect for a family or group of friends looking for a place where you can unwind after a long intercontinental trip or full day of exploring downtown DC. The host provided metro cards but we ended up not using them but that's a nice perk to have. It has a beaut…
Alex has been living the district for more than a decade and Lara joined him 7 years ago when they met and chose Washington as their home. They have turned their love of meeting new people into a business and manage vacation rentals on behalf of their owners in DC and in London…
Langues : English
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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