Ultimate getaway! This renovated craftsmen bodes tons of cool spaces both inside and out. 2 bedrooms, 2.5 bathrooms, and 10-15 minutes from Downtown/Midtown and 20 min from Buckhead. Country home with quick access to the city.
Parking gratuit sur place
Télévision par câble
Espace de travail pour ordinateur portable
1 lit king size
1 lit queen size
1 canapé convertible
L'entrée dans les lieux se fait à partir de 15:00
Départ avant 12:00
Zachary's house was not cleaned before we arrived. The presence of a dog in the house was very evident, in both smell and appearance. The outdoor living space is nothing like the pictures. It was basically unusable. And the eat-in kitchen is now the dog's room. There were no dire…
Réponse de Zachary :
Hello Erin. While I appreciate your feedback, I would like to state publicly that your issues seem a bit exaggerated and negligent. To provide context for those who may be reading this review - I personally clean the home prior to every guests' stay and am very meticulous in doing so, as suggested by every other review. Unfortunately, prior to Erin's stay, I had a family emergency that compelled me to travel out of state and hire a third-party cleaning service to clean the home. Upon checking in for her 4-day, 3-night stay, Erin reached out to me and noted that the home was not cleaned to her liking. Without asking for any specifics, I immediately refunded half of her money within minutes, in which she was very appreciative. Despite my flexible cancellation policy, she must have then decided that the home wasn't dirty enough to cancel the reservation entirely and chose to stay for the duration of the weekend. Erin, called back on multiple occasions asking for the wifi password, directions to the security system and television. It was obvious that this was her first experience using Airbnb, because she clearly was not aware of the welcome packet included in every reservation that provides all of this information. Not wanting to go back and forth, I happily sent her the instructions via text. Again, she seemed appreciative. Lastly, I attempted to contact Erin two times via phone a week prior to her stay to alert her to the fact that a storm in the area had knocked down a tree in the backyard and wanted to make sure that would not be a problem. She never responded until the day of her reservation, simply to note that instead of 4 people staying in the home as she stated in the reservation, it would be 6 people. To note to potential future guests, the tree has been removed, the debris cleaned, and the yard is fully functional. Many guests have happily used the patio area to grill, use the fire pit, and lounge on the deck, again as stated in their reviews. I am a pretty easy-going host with a focus on customer service and prompt communication. To those reading these reviews, I am confident that you would enjoy your stay, as was the case for literally every other guest that has stayed in the home. Thanks!
Fun loving. Love to travel.
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