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Caribbean Casas: Casa Palacio 500m to the beach!

Caribbean Casas

Caribbean Casas: Casa Palacio 500m to the beach!

16 voyageurs et plus
10 chambres
10 lits
10 salles de bain
16 voyageurs et plus
10 chambres
10 lits
10 salles de bain
POINTS FORTS DU LOGEMENT
PiscineIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.

Cuban paradise - only 500m from the beach with a private pool for 16-20 guests!

Équipements

Climatisation
Équipements de base
Télévision
Piscine
Cuisine
Cintres

Couchages

Chambre 1
1 lit double
Chambre 2
1 lit double
Chambre 3
1 lit double
Chambre 4
1 lit double
Chambre 5
1 lit double
Chambre 6
1 lit queen size
Chambre 7
1 lit queen size
Chambre 8
1 lit queen size
Chambre 9
1 lit queen size
Chambre 10
1 lit queen size

Règlement intérieur

L'entrée dans les lieux se fait à partir de 17:00
Départ avant 10:00

Disponibilité

18 commentaires

Précision
Communication
Propreté
Emplacement
Arrivée
Qualité-prix
Profil utilisateur de Julio
Julio
février 2018
Muy lejos de la ciudad pero muy buena casa
Profil utilisateur de Caribbean Casas
Réponse de Caribbean Casas :
Hola Julio, gracias por tus amables palabras y comentarios. Como agencia especializada en alquileres de villas y apartamentos familiares en La Habana, Cuba y la República Dominicana, tomamos muy en serio sus comentarios y sugerencias y buscamos continuamente mejorar nuestros servicios. Nos complace escuchar que disfrutó de la villa. Como se indica en el anuncio, esta villa se encuentra en la zona de Guanabo, La Habana, a unos 25 km del centro de la ciudad, La Habana Vieja. ¡Esperamos darle nuevamente la bienvenida pronto a esta hermosa área! Saludos, The Caribbean Casas Team!
février 2018
Profil utilisateur de Levi
Levi
janvier 2018
Decent room and nice outdoor area. Mattresses are hard. Host was very nice. Good breakfast.
Profil utilisateur de Baneza
Baneza
décembre 2017
For Cuba this house was great ! Exactly what the pictures show is what you will see, the host's are there to assist and get you anything you need but do give you privacy. You only see them if you need them. Flaco is fantastic at getting you anything you need and happy to do so. T…
Profil utilisateur de Caribbean Casas
Réponse de Caribbean Casas :
Hola Baneza, Thank you for your kind words and comments. As an agency that specialises in family villa rentals (with gardens and private pools!) in Cuba and the Dominican Republic, we take your feedback and suggestions very seriously and continually aim to improve our services. We are thrilled to hear that you enjoyed the villa and the hospitality of our staff, and that your husband had a wonderful birthday! All of our villas are completely private and not shared by anyone else, but the owners do live close by in case our guests need anything during their stay. It is great to hear that you found some fantastic restaurants and bars nearby! Unfortunately due to poor connectivity in Cuba, we currently do not offer WiFi in our villas, but we do advise our guests that they can purchase a WiFi card once they arrive.   Each of our vacation rentals is hand chosen and selected based on strict standards of quality.   We look forward to welcoming you again soon to this beautiful area!   Kind regards,     The Caribbean Casas Team!
décembre 2017
Profil utilisateur de Linda
Linda
octobre 2017
Pictures don’t do justice. The place is absolutely amazing. The hospitality is beyond great. Owners live on the property but don’t bother at all, the stay in their separate secstion. Flaco the host is great, breakfast is 5 CUC. They clean the pool area is cleaned every morning af…
Profil utilisateur de Dj
Dj
août 2017
I want to start off by saying overall the house is nice and the homeowners/residents are awesome. Flaco was very helpful getting us everything my group requested. One of our elderly guests fell ill and the family took great care of him getting him medical attention at a local hos…
Profil utilisateur de Caribbean Casas
Réponse de Caribbean Casas :
Hola Dj, Thank you for taking the time to communicate your experience to us. As an agency that specialises in family villa and apartment rentals in Havana, Cuba, we take your feedback and suggestions very seriously and continually aim to improve our services. First, we sincerely apologize that you were less than pleased with your stay, as we strive to make all of our guests’ stays as seamless and as comfortable as possible, and we rarely have problems. We are, however, happy that you found the owners to be kind and helpful. While our property owners do not live on the property, they are nearby in case our guests need anything during their stay. The bathrooms in the villa are as shown in the photos on our advertisement for this property. Our cleaning staff keeps them clean, and both hot and cold water are available. Our cleaning staff members are held to the highest standards of professionalism, there is no knowledge or history of theft among the staff. In Cuba, theft is a very serious crime with harsh consequences in the eyes of the law, and although we are investigating and taking your claim very seriously, it is not common or sensible for cleaning staff to risk losing their job. Regardless, we are happy to refund you for your losses. Our menus are prepared by professional, well-trained chefs. Some guests may find that the seafood is slightly strong. We are terribly sorry that a few out of the 23 people who took part in the seafood dinner did not digest the dinner well, but we are glad to hear that our staff members were able to assist you in this matter. Due to the large list of requests for our extra services (meals, transportation), there was a slight miscommunication between the booking team and the transportation team regarding the third vehicle for your first-day service. We have been informed that on the third day, part of the chauffeur service was cancelled by the guests. This was the reason for the extra charge and you were informed before the service took place. Please note that all transportation and extra services are arranged by the property host and while we offer this organisation of services, they are paid directly to the providers and it is not a direct service that our company offers. If the problem was with the communication and/or translation with the property hosts, please note that our Cuba office is available at all times with English-speaking staff to help should you encounter any such situation. We also have been informed that between 18-20 August, there was a Carnival celebration at the Malecon. Although the local restaurants in this area are inexpensive, they are not always the highest quality of food due to poor water conditions. This is why the drivers did not feel comfortable taking your group to this area at this time, and we apologize for any inconvenience this may have caused, but in no way was it any kind of scam and the drivers are not paid commissions of any sort from any restaurants. Again, we are saddened to hear that your trip did not live up to your expectations, but we hope that you enjoyed the hospitality of our hosts and will consider visiting us again in the future. Kind regards, The Caribbean Casas Team!
août 2017
Profil utilisateur de Nate
Nate
juillet 2017
The place was great, the house attendant was very accommodating, getting us water and groceries as needed, and assisting with recommendations and transportation services. The only issue we had was some flies in most of the rooms and a musty smell in a few rooms as well, but it's …
Profil utilisateur de Caribbean Casas
Réponse de Caribbean Casas :
Hola Nate, Thank you for your kind words and comments. As an agency that specialises in family villa and apartment rentals in Havana, Cuba, we take your feedback and suggestions very seriously and continually aim to improve our services. We are thrilled that you found the hospitality of the Cuban people to be helpful during your stay! This owner has very high hygiene standards and he will most def investigate the musty smell. If there was any rainfall during your stay, this may be a cause of the smell you experienced. Each of our vacation rentals is hand chosen and selected based on strict standards of quality. We look forward to welcoming you again soon to this beautiful area! Kind regards, The Caribbean Casas Team!
juillet 2017
Profil utilisateur de Armin
Armin
juin 2017
We had an amazing experience. Group of 14. great breakfast and very close to the beach.
Profil utilisateur de Caribbean Casas
Réponse de Caribbean Casas :
Hola Armin, Thank you for your kind words and comments. As an agency that specialises in family villa and apartment rentals in Havana, Cuba, we take your feedback and suggestions very seriously and continually aim to improve our services. We are glad that you enjoyed proximity to the beach and that you enjoyed the home-cooked breakfasts! Each of our vacation rentals is hand chosen and selected based on strict standards of quality. We look forward to welcoming you again soon to this beautiful area! Kind regards, The Caribbean Casas Team!
juin 2017

Hôte : Caribbean Casas

EspagneMembre depuis septembre 2015
Profil utilisateur de Caribbean Casas
98 commentaires
Vérifié
We specialise in hand-picked, exclusively managed family villa and apartment rentals in Havana, Cuba and the Dominican Republic. We pride ourselves on personalised unbiased vacation recommendations, unique (gastronomical, adventure, cultural) activities and exceptional service.
Langues : English, Español, Français
Taux de réponse : 100%
Délai de réponse : Dans la journée
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