POINTS FORTS DU LOGEMENT
Sèche-lingeIl s'agit de l'un des rares logements de la région qui dispose de cet équipement.
Absolutely fantastic and one and only flat located very close to the Sagrada Familia. Brand new and cozy. Placed in a truly symbolic and historical building.
1 lit double
2 lits simples
1 canapé convertible
Pas de fête ni de soirée
L'entrée dans les lieux se fait entre 13:00 et 17:00
Départ avant 11:00
TO AVOID !!! First of all you will never meet Rosa because this apartment is « managed » by a company, Barcelona Best Services. And the services are more worst than best : because of plumbing problems which were not fixed, the main bathroom cannot be used (unless it stinks in the…
Réponse de Rosa :
Dear Elodie, Thank you for your feedback. The girl who organised your check in is in my team and I'm sure that she did her job very well. Beside I'm so sorry about the smell in the bathroom: it doesn't concern our apartment but the plumbing system of the entire building. Furthermore, you text me about the tv and the day after you did it I called one of my employee in order to fix it and it was working. So I'm so sorry that you're disappointed but I hope that you'll give us another opportunity in order show you that we can give to our customers the best services in Barcelona. Best regards, Rosa
The host failed to meet us at the apartment as agreed. While waiting for the next agreed appointment, the host arrived before, waited for us and left before we arrived. If they had called us, we where 2 minutes away. Hence, we had to arrange a third appointment. The apartment…
Réponse de Rosa :
Dear gust, We are so sorry about your review. The check-in is from 15 p.m. and it's difficult to host every customer if they are in late. We always try to give to our gusts everything they need: so I'm sure that if you booked for 5 people you had to have one set of towel each, and sheets and duvets for everybody. Beside if you call us and explain us your problems we will fix them. We hope that you'll give us another chance to prove to you that we're "best services". Thank you very much, Best regards. Rosa
Hi, I'm Rosa. I'm proud to manage these beautiful apartments and is my wish to be your choice for your stay in this beautiful sunny city. Feel free to contact me for any inquiry, I'll be delighted to answer you! Hope to meet you soon!
Langues : English, Español, Polski
Taux de réponse : 96%
Délai de réponse : Moins d'une heure
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