The WiFi is with a company who have had technical problems, it will be changed over to another at the end of the contract term.
Elisa saw the property before she moved in, she brought over a huge volume of her own furniture, which obviously made the place feel a lot smaller and so did not look like the minimalist interior visible in the photographs.
Elisa arrived earlier than agreed, giving me short notice to to find an alternative cleaner, and i did not see the level of cleaning before she moved in. Normally i have a full day before a flat is cleaned by a reliable cleaner.
It was impossible for me to meet her at the property as she had requested, we had agreed a different time but she had decided to check out early. To help her, and alone with her Son, i sought a sensible solution.
I have never had any problem communicating with any of my guests, as the other reviews prove, the flat has been enjoyed by everyone that has stayed in it, with one exception, Elisa.